CPD and Training Coordination• Created a tracker for CPD events and school support activities.• Managed training room bookings and set up a tracking system.• Assisted with workshop prep, including attendance, resources, and venue setup.• Tracked session attendance by school and participant, issuing certificates and generating feedback reports.• Compiled annual CPD stats, tracking growth.• Designed monthly CPD calendars, flyers, and social media posts for promotion.School Review Support• Supported the Academic Director in preparing review documents.• Organized evidence, managed filing, and compiled reports with data visualizations.• Recorded meeting minutes and managed hotel bookings for inspection teams.Finance and Procurement• Managed petty cash, purchase records, PRs, and invoices through Oracle ERP.• Created templates for invoices and tracked financials for accuracy.• Procured training materials and supplies for ATA needs.Marketing• Managed ATA’s social media, created promotional content, and documented events.• Developed a marketing calendar to boost ATA’s visibility and engagement.Other Administrative Tasks• Assisted with accreditation, document translation, and policy creation.• Uploaded training materials to Blackboard LMS and ATA’s website.• Organized events, handled venue bookings, and managed ATA’s mailbox.• Collaborated with HQ, tracked staff attendance, and supported website updates.

o Collaborated with the Business Development Manager to achieve department growth targets by proactively promoting AWNIC products and services.o Supported the development and execution of strategic business plans and initiatives for the department, including the creation of tailored business development plans for specific units or sectors.o Assisted with tender management, registering incoming tenders, overseeing documentation collection and submission, and identifying new tender opportunities through various media channels.o Identified event opportunities and coordinated with the Business Development Manager to plan and execute successful events, including managing marketing communications such as invitations and presentations in collaboration with the marketing team.o Provided administrative support to the Business Development Manager, assisting with business development and marketing projects.o Contributed to idea generation to enhance the business development and marketing efforts of the department.o Assisted in designing and delivering business development training for marketing and sales staff.o Designed company promotional materials, including flyers, newspaper and magazine advertisements, e-flyers, and website/social media banners.o Managed and updated the client contact database, ensuring accurate and current information.o Prepared monthly production reports for the business development team (marketing and sales).o Coordinated with the Business Development Manager to procure marketing materials such as gift items, brochures, and flyers.o Collected and consolidated weekly reports from the business development staff.o Registered AWNIC as a vendor/contractor with various governmental organizations.o Participated in sales training sessions to enhance sales skills.

• Developed and promoted training plans for monthly and annual sessions both in the UAE and abroad.• Coordinated with HR and Training Managers from government bodies to tailor training courses to their staff needs.• Worked with lecturers to design and update programs in Administration, Leadership, HR, Finance, Health & Safety, Quality, Secretarial Skills, Communication, and Environmental topics.• Created presentations summarizing training session highlights.• Built partnerships with international training centers to promote courses and bring in specialist trainers for local sessions.• Produced detailed reports for HR or Training Managers, including staff performance evaluations.• Organized logistics for training, such as materials, attendance, evaluations, stationery, hotel bookings, and certificates.• Arranged client meetings to discuss studies such as feasibility, marketing research, surveys, and environmental studies.• Prepared client proposals, assembled project teams, and provided progress updates.• Assisted in data collection and managed databases for various studies.• Facilitated client-consultant meetings to discuss study findings.• Managed calendars for managers and independently scheduled appointments.• Maintained employee records, assessed staff performance, and recommended training.• Represented the company at Chamber of Commerce meetings and training courses.• Managed payroll, tracked attendance, and submitted monthly reports to the general manager.• Handled official correspondence, emails, and scheduling for management.• Provided client service, addressing inquiries and complaints.• Coordinated business travel arrangements, including flights, accommodation, and transport.• Typed correspondence in Arabic and English.

◦ Responsible for developing and delivering computer instructions to students from grades 10 to 12.◦ Developed and delivered educational courses in PC applications including Microsoft Word and Microsoft Excel.