•customer relationships management. building and maintaining relationships with key customers. • Ensuring customer satisfaction and retention. •Team management, leading, directing, recruiting, training, managing and motivating sales team.• setting sales target & goals, Developing and implementing sales strategies. • Negotiating contracts and deals. • Building and maintaining client relationships. • Coordinating and supervising the day-to-day sales team efforts .•budget management. managing the sales department and expenses• Assisting Account Executives in the preparation of proposals and presentations.• Training and coaching team members on selling techniques.• Training about commitment and work habits.• Reducing shrinkage by managing loss prevention techniques.• Leading, directing and motivating the sales team.• Gaining a thorough understanding of every customers’ needs in order to offer them the best solution.• Presiding over weekly staff meetings.• Conducting real-time phone monitoring of staff.• Maintaining staff attendance and punctuality reports.• Promptly handling customer complaints.• Field training new sales representatives.• Monitoring and responding to changing service level requirements.• Maintaining accurate records of customer contracts.• Attending all company departmental and general meetings.• Completing all sales paperwork.• Recruiting sales representatives.• Carrying out staff performance reviews.• Addressing individual and group training needs.

- Managed PR and marketing strategies. - Develop marketing plan to boost restaurant visibility. -engaged with customers via social media, email marketing, business employee offers, student discount & activities. - hiring restaurant members & staff. - Restaurant decoration. -Plan and develop guest loyalty programs-Plan and develop the overall restaurant marketing strategy-Participate local food events-Manage and lead staff-Respond efficiently to customer questions and feedback.

• Creative writing style and excellent reporting skills.• outreach- journalism , involving effective communication through storytelling news reporting or engaging with an audience to achieve specific goals.• Adept at delivering news as it develops on all up-to-date and forthcoming platforms.• Prepares investigative content for online publication, performs thorough research and secures information sources.• Writes for the web and makes final decisions on feature stories and layout design.• Utilizes creative production techniques such as graphics and latest forms of media (viewer pictures or webcam interviews for live reports etc.).• Published articles & real Story .• Contributed to weekly meetings with fellow reporters to brainstorm on succeeding publications.• Requested and collected public records to corroborate information needed for articles.• Wrote hard news and features such as human-interest, backgrounders, and trend stories.• Publish positive story that was the goal of organization “ Yalla Project”.

• performance management. • maintaining a positive work environment.• Find and Recruit Employees That Advance Company Objectives.• Preparing or updating employment records related to hiring, transferring, promoting, and terminating.• Relayed important messages from management to employees quickly via word of mouth, memos and emails• Explaining company policies, procedures, laws, and standards to new and existing employees• Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.• Monitor employs attendance and exit through the daily work Schedule Plus the fingerprint device. • Addressing any employment relations issues, such as work complaints with team colleagues or customers.