• Provide expert advice to Senior Management Team on legal matters and employment compliance, resulting in no EEO/multiple state civil rights complaints. • Support multiple offices for staffing and human capital management planning Participate as a strategic business partner with senior management in developing Corporate strategy and long range planning to maximize the company’s goals▪ Managed, directed, and supervised Human Resources functions; Employee Relations, Workforce Planning and Training Development, Sexual Harassment/ Title VII, Program Performance and Evaluations, Personnel Transactions, Worker’s Compensation, and Strategic Management goals and initiatives ▪ Lead, managed, and consulted on the full end-to-end hiring process for various positions to ensure the right and best talent is in place internally and externally to grow the business▪ Designed and developed curriculum content, training materials, training modules, teaching aids for all employees including role specific training and new hire on-boarding. Managed all aspects of curriculum development programs for distance and adult learning principles, management and leadership development, and sub-contractor oversight▪ Provided advice and counsel to managers and supervisors regarding personnel practices, application of policy and procedures, conflict resolution, performance management, and employment laws according to best practices▪ Reduced unfavorable unemployment claims by 75% through improved documentation and representation at Department of Labor hearings▪ Proficient in defining problems, collecting data, establishing facts, and drawing valid conclusions▪ Developed, implemented and coordinated policies, programs and procedures designed to meetcurrent and future organizational HR needs

Ability to identify, understand, and evaluate all process improvement opportunities Facilitate talent management process by attracting, developing and retaining skilled associates and foster and support the integration of new hires into the organizations' cultureRedesigned and expanded the entire applicant process resulting in 25% reduction in turnover and savings of $300k Recruit and interview subcontractors, contract employees, and permanent placement candidates for employment Performs background and reference checks, Internet mining and research, screen resumes, conduct interviews, and extend job offers Administer pre-employment assessment testing for all final interview candidatesMaintain the responsibility of developing and implementing policies and procedures of hiring applicantsResponsible for managing all aspects of talent acquisitions including selecting advertising sources, composing and posting ads, resume screening, interviewing, negotiation offersPerform state and country wide background checks, tuberculosis screening, drug screening, run, and review motor vehicle record, Medicaid, and social security fraud verification. Facilitate new hire orientationServe as back up to HR Officer for worker's compensations, FMLA, open enrollment, and internal audits

Advised families in determining the best natural resources and services available for useAssisted with coordination efforts through the Metropolitan Atlanta Respite CooperativeCoordinated and issued voucher requests for families and provider agenciesProvided home visit intakes to familiesCoordinated emergency respite care requests with agencies and individual providers Assisted in management of the respite care data base voucher systemProvided technical assistance to respite providers and provider agenciesEducated and empowered families regarding service options available Prepared, distributed, and maintained variety of internal reportsPlanned and scheduled regular recruitment activities for subcontractorsManaged a standardized process, created structure, and tracked the application and evaluation process for all prospective subcontractorsEstablished and maintained an intake process for subcontractorsManaged the application processes for all prospective subcontractors including collecting and maintaining information required by both GCSS and applicable licensing or accreditation bodiesMaintained subcontractors training curriculum and tracked all training for subcontractors

Coordinated staff training and development opportunities Provided home visits and monitoring Assisted in the recruitment of direct care providers Assisted in the preparation of programmatic reports Provided technical assistance to staff Educated and empowered families regarding service options available Adhered to GCSS policies concerning confidentiality of consumer information, documentation standards for participants and provider records