Senior Customer Success Manager
CurrentViseven is a full-cycle digital agency providing content creation and management solutions to life sciences via the eWizard platform.• Managed large corporate accounts across the EMEA region, ensuring customer satisfaction and successful deployments.• Worked closely with stakeholders to provide tailored solutions, supporting client success and engagement.• Coordinated cross-departmental work between creative development and content teams, ensuring compliance with agreements and specifications.• Ensured timely delivery and client adherence to specifications, fostering long-term client relationships.