Tamara Baker Email & Phone Number

Chester, United Kingdom

Chester, United Kingdom

* Managed and reviewed up to 25 airfare contracts including nett fare contracts, special offers contracts and seat only contracts. * Analysed fares released by Aviate partner airlines into Amadeus GDS with testing focused on pricing, quoting and booking itineraries. * Produced marketing mailshots on updates to annual contracts and special offers; distributed to Aviate sub agents via email. * Managed Notifications board on Aviate reservation systems in accordance with airline updates… Show more * Managed and reviewed up to 25 airfare contracts including nett fare contracts, special offers contracts and seat only contracts. * Analysed fares released by Aviate partner airlines into Amadeus GDS with testing focused on pricing, quoting and booking itineraries. * Produced marketing mailshots on updates to annual contracts and special offers; distributed to Aviate sub agents via email. * Managed Notifications board on Aviate reservation systems in accordance with airline updates on their nett fares and special offers contracts. * Produced Aviate Weekly Offers marketing document in accordance with airline special offers and distributed to all Aviate sub agents. * Managed airfares support inbox on a daily basis. * Supported internal and external stakeholders regarding airfares-related queries. * Trained in reviewing and releasing nett fares via FareXpert and Travelport systems and creating test bookings in the GDS. * Experienced in the setup of vendor aggregate groups via FareXpert and Travelport systems. Show less

Manchester, United Kingdom

* Processed automated and manual billings * Checked and treated billing rejections from the automatic processes* Liaised with internal and external partners to obtain the necessary information to release rejected transactions* Invoiced cancelled and refunded bookings* Performed card statement & booking reconciliations* Invoiced non-automated services in accordance with customer contracts* Managed Manual Invoice mailboxes addressing all requests in accordance within the… Show more * Processed automated and manual billings * Checked and treated billing rejections from the automatic processes* Liaised with internal and external partners to obtain the necessary information to release rejected transactions* Invoiced cancelled and refunded bookings* Performed card statement & booking reconciliations* Invoiced non-automated services in accordance with customer contracts* Managed Manual Invoice mailboxes addressing all requests in accordance within the defined SLA* Provided regular feedback to line manager about bookings which could not be invoiced* Reconciled supplier invoices and customer invoices to guarantee the completeness and accuracy of customer invoices Show less

Liverpool, United Kingdom

* Providing departmental assistance to the Financial Controller, Credit Controller, Senior Bookkeeper and Purchase Ledger Clerk.* Management of administrative duties including inbound and outbound calls, emails, scanning, filing, post management, payment of supplier invoices and processing card payments. * Perform credit control checks on structural warranty quotes, internal purchase orders and structural survey requests. * Accounts Receivable tasks including management of client… Show more * Providing departmental assistance to the Financial Controller, Credit Controller, Senior Bookkeeper and Purchase Ledger Clerk.* Management of administrative duties including inbound and outbound calls, emails, scanning, filing, post management, payment of supplier invoices and processing card payments. * Perform credit control checks on structural warranty quotes, internal purchase orders and structural survey requests. * Accounts Receivable tasks including management of client accounts, review of Aged Debtors report, invoicing, cash posting, adjustments, credit notes and remittance advices via Sage50 Accounting software. * Accounts Payable tasks including production of Aged Creditors report via Sage50 Accounting software and communicating with suppliers regarding their accounts. * Providing assistance to the company Credit Controller in chasing collectable debt. * Daily financial reporting via Salesforce CRM and Microsoft Excel.* Weekly hosting and minute taker of departmental meetings via Webex and GlobalMeet conferencing systems. * Ad hoc projects as assigned by the Financial Controller, CEO and Chairman of CRL Management Limited. Show less

Brisbane, Australia

* Provided training, coaching and mentorship to Flight Centre Travel Group team members. * Processed e-ticket refunds via in house GDS and BSPlink for Flight Centre Travel Group issued tickets.* Contacted and chased airlines for BSPlink refunds pending payment over the phone and via email.* Trained in invoice and credit note posting to internal company account ledgers, reconciliation of sale and refund billings, management of client bookings, investigating and finalising… Show more * Provided training, coaching and mentorship to Flight Centre Travel Group team members. * Processed e-ticket refunds via in house GDS and BSPlink for Flight Centre Travel Group issued tickets.* Contacted and chased airlines for BSPlink refunds pending payment over the phone and via email.* Trained in invoice and credit note posting to internal company account ledgers, reconciliation of sale and refund billings, management of client bookings, investigating and finalising discrepancies.* Delegated sales and refunds BSP billings team split and ensured processing deadlines were met.* Performed weekly reconciliation of Jetstar (JQ) BSP refunds and credits report and communicated with Jetstar and internal agents regarding any discrepancies and/or issues.* Monthly review of company writeoffs, strategy for writeoff prevention and total debt due with Team Leader and Area Leader of FCTG Accounts.* Answered internal and external inbound calls regarding FCTG refunds and billings queries. * Created training manuals and hosted training sessions via Webex and face to face with the Flight Centre Travel Group Jakarta (Indonesia) refunds team. Show less

Yeppoon, Australia

Cluj County, Romania