Tamara Baldwin Email & Phone Number

Columbia, SC

· Responsible for tax payers seeking to make tax payments to the U.S. Department of Treasury through the use of the Electronic Federal Tax Payment Systems (EFTPS). · Resolve and Respond to customer inquiries regarding bills, services, and equipment as it relates to customer accounts.· Enter highly confidential data from customers into tax payment systems.

Grand Rapds, MI

· Resolve and Respond to customer inquiries regarding bills, services, and equipment as it relates to customer accounts.· Enter highly confidential data from customers. · Maintain professional demeanor with demonstrated verbal, listening and public speaking skills.

Grand Rapids, MI

• Design and teach weekly studies for individuals within a class setting composing of 20 or more students.
• Encourage group participation by creating a supportive and caring atmosphere.
• Monitor students' performance to make suggestions for improvement and to ensure that they satisfy course standards
• Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.

Grand Rapids, MI

• Provide budgeting, time management, consumer rights, and workplace protocol instruction to previously incarcerated program consumers.
• Initiate good relationships with company personnel and management to include quarterly follow-ups and treatment plans.
• Conduct short-term counseling sessions for employees and their dependents.
• Make referrals for individuals needing specialized or long-term intervention.

Grand Rapids, MI

· Monitored and Maintained Student Data Base and Attendance history while preparing statistical/informational data for yearly State Audit; maintain outcomes in order to remove student academic barriers· Plan, manage, and provide oversight for school district projects and pupil accounting; submitted quarterly and annual state reporting requirements while.

Grand Rapids, MI

• Design individualized treatment plan ensuring sustainable and comprehensive quality care with available options regarding court appeals
• Teach program development instruction regarding the effects of drug use and abuse.
• Establish and maintain rapport with individuals experiencing substance use disorders.
• Coordinate and conduct screening assessments for drug court clients.

Grand Rapids, MI

• Develop quarterly reports using thematic units on life skills, time management, team building and personal improvement
• Taught groups of 25+ female minimum security inmates.
• Taught transitional group sessions for paroled inmates scheduled for release.

Grand Rapids, MI

· Recruited participants for federally funded workforce development programs; facilitated career readiness workshops, employability seminars, intake assessments, and academic assessments. · Identified program eligibility through intake interviews; determined support services needed, provided employment, training, and counseling to a caseload of 250 or more.

Master’S Degree, Leadership

Bachelor’S Degree, Leadership