Is Epic Application Coordinator
Current• Networks with internal and external department managers in planning system solutions, to utilize staff resources effectively and efficiently and to accomplish long term goals impacting accounts receivable reduction and improved customer service.• Coordinate’s activities with other System Coordinators and I.S. Analysts.• Coordinates with Information Services and outside system vendors such as and Quadax for effective communication of system support needs. Acts as an internal organization resource for information regarding the interaction of the patient accounting system and other ancillary systems. • Identifies and ensures documentation for system problems that require outside resolution. Ensures follow-through on solutions.• Serves as internal resource for department staff regarding computer hardware and software problems and initiates solutions.• Develops Patient Accounts and staff computer literacy through on- the-job training and education sessions. Plans and implements such sessions, coordinating with managers of the department.• Learns and stays current with new developments, regulations, and industry trends. Recommends and implements solutions to provide efficient production of the same by the staff. Applies this knowledge to everyday activities.• Ensures documentation is maintained and creates aids to make systems use efficient for department staff.• Coordinates a variety of patient accounts computer processes and staff procedures to promote productivity and efficiency while eliminating situations where systems and processes work against each other.• Applies working knowledge of the Registration system software and the interfaces to Patient Accounts System.• Ensures that computer master files and profiles are maintained, such as claim definition, payer-plan, remittance, etc...• Coordinate’s planning and installation of new computer systems and system enhancements with users.
