Tamara Baughman Email & Phone Number

San Diego, Ca

Independed fashion consultant for Cabi, a clothing company out of Los Angeles, CA.

Anchorage, Alaska Area

Served as Project Manager and senior business analyst for major oil companies on numerous projects. Projects ranged from purchasing off the shelf products to developing in-house solutions. Most projects also involved custom integrations with existing systems, such as SAP. Duties included requirements analysis, evaluating vendor solutions, determining personnel and skills required to implement project, defining system design solution, developing project cost and timeline, developing project schedule, leading solution implementation and testing, organizing user acceptance testing, overseeing deployment and end-user training. Managed the project resources, project deliverables, schedule, and cost throughout the duration of the project. Provided the customer and IT management team with weekly status reports. Utilized a variety of requirements and software application development methodologies to ensure solutions were reliable, high quality, and met customer expectations. Proven track record of delivering project on time and under budget.

Hillsboro, Or

First Insight provides eye care professionals with software products and services that will enhance the quality of patient care, improve office efficiency, and reduce operating costs. Served as a Project Manager and Director of Engineering, developing Practice Management and Electronic Healthcare Record (EHR) applications for the Optometry/Ophthalmology market. Managed the product release cycles for 5 product groups to supported the company's product vision. Provided technical, administrative, and strategic direction to the development and QA engineering teams. In addition, adhered to project management, software development, and release best practices to ensure the deployment of our software met quality standards and customer expectations.Lead the development of a major re-write of existing products from FileMaker Pro technology to VB.Net, SQL Server, and web-based technology with the inclusion of major feature enhancements. Managed engineers in two locations, Hillsboro Oregon and India. Quadrupled the size of the Development and QA teams. Responsibilities also included requirements analysis, engineering management, product and project management, QA management, and release management. Worked with Customer Support and Training Managers to maintain high standards for deploying software updates and new products.

Hillsboro, Or

Company had little quality assurance practices hired. The first objective was to work with the existing engineering management team to define the software development life cycle methodologies and quality assurance (QA) procedures to be used in our local office. Based on my QA experience, I was instrumental in identifying and implementing these procedures. Later, worked with other offices in the US and Europe to share our results and define procedures throughout the company. Duties also included defining QA job descriptions, hiring resources, conducting performance reviews, allocating and leading QA resources for various engineering projects, implementing a defect tracking system, contributing requirements for a release management system, reviewing and prioritizing bugs/enhancements for release planning, working with customer support management to improve deployment of software updates and new products. Overall result of these efforts was significant increase in customer satisfaction and product quality.

Hillsboro, Oregon Area

Company had no quality assurance practices when hired. The first objective was to work with the existing engineering management team to define the software development life cycle methodologies and quality assurance (QA) procedures to be used in our local office. Based on my QA experience, I was instrumental in identifying and implementing these procedures. Later, worked with other offices in the US and Europe to share our results and define procedures throughout the company. Duties also included defining QA job descriptions, hiring resources, conducting performance reviews, allocating and leading QA resources for various engineering projects, implementing a defect tracking system, contributing requirements for a release management system, reviewing and prioritizing bugs/enhancements for release planning, working with customer support management to improve deployment of software updates and new products. Overall result of these efforts was significant increase in customer satisfaction and product quality.

Hillsboro, Or

Provided leadership to other QA engineers. Provided engineering with feedback on requirements and functional specifications, developed detailed QA plans and schedules, monitored execution of QA plans, assisted with scrubbing of defects, provided quality reports for testing efforts. Also designed and implemented test automation framework and automated test suites. Contributed to process improvement initiatives. Ensured code was bug free and met customer requirements.

Responsibilities included reviewing customer requirements and design documents to develop quality test objectives, strategies, plans and test cases documents for project releases. Utilized the following test methodologies for test plans: unit, integration, functional, performance, system, compatibility, smoke test, regression test, new install test, upgrade test, and user acceptance test. Worked closely with the development, support, and marketing teams to understand requirements and ensure high release quality. Worked closely with development teams in order to provide continuous improvements for the software development life cycle process. Effectively reviewed product requirements and ensured the implementation met customer needs. In the early years at Mentor Graphics, there were no automation tools available in the market. Developed and implemented an automated test suite for the user interface libraries, which significantly reduced the amount of time QA needed to manually test a build. Developed an automated acceptance test suite the developers could run before handing code off to QA teams, reducing spending QA cycles on poor quality builds. The automated test suite was a significant achievement as it enabled the team to shorten the release cycle to other product groups with code stability.

Wilsonville, Or

Supported Electronic Design Automation products at Mentor Graphics. Provided accurate and timely responses to customer questions and issues. Developed expert understanding of products in order to provide the customer with high quality service. Provided leadership and training to other customer support engineers. Wrote articles for the customer service publication which went to customers. Participated in development project teams and provided valuable input from the customer's perspective on new requirements. Developed customer service plans and support requirements for every project and ensured they were part of the project planning. Participated in Beta testing, wrote customer service beta support plans, provided customer support, and provided the project team with detailed feedback reports. Tested products and provided engineering teams with detailed defect reports. Tracked the status of each upgrade release to ensure fast and accurate turn around for customers.