Tamara Brognano Email & Phone Number

United States

* Investigate and assess property damage claims, including residential and commercial properties, to determine coverage, liability, and settle with fair payment.* Collaborated with policyholders, contractors, and other parties involved in claims to facilitate timely and accurate resolution.* Negotiated settlements with claimants and third party vendors within established authority limits, ensuring fair and equitable outcomes.* Analyzed claim data and documentation to identify potential fraud indicators, referring cases as necessary for further investigation.* Provide exceptional customer service by explaining coverage details, and guiding clients through the claims process with empathy and professionalism.

United States

* Conducted thorough property investigations to identify and classify damages for customer claims.* Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.* Exercise proper judgment and decision making to analyze over 15 claims per week.* Develop and maintain working relationships with independent adjusters and contractors to assist in prompt claims handling.* Coordinate and manage field investigations, outside engineers, contractors and cause and origin expert* Complete estimate for damage using Xactimate

United States

* Delivered feedback to decision-makers regarding employee performance and training needs.* Onboarded new employees with training and new hire documentation.* Instructed new faculty and instructors on practices and guidelines.* Implemented exercise programs and training strategies to bolster individual and team performance.* Promoted good sportsmanship * Collaborated with coaches, students and administrators to run high-quality program.

United States

* Managed day-to-day business operations.* Introduced new methods, practices and systems to reduce turnaround time.* Evaluated suppliers to maintain cost controls and improve operations.* Established foundational processes for business operations.* Reconciled daily sales, returns and financial reports in QuickBooks.* Hiring, training and performance evaluations.* Created and monitored sales approaches to increase sales and profit levels.* Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.* Generated revenue yearly and effectively capitalized on industry growth.* Trained and motivated employees to perform daily business functions.* Created plans and communicated deadlines to complete projects on time* Worked with customers to understand needs and provide excellent service

United States

* Conducted thorough property investigations to identify and classify damages for customer claims.* Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.* Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.* Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts.* Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.* Completed damage estimate using xactimate

Bachelor'S Degree, Criminal Justice

Associate'S Degree, Early Childhood Education And Teaching