Tamara C. Email & Phone Number

Edmonton, Alberta, Canada

Prepared delivery loads for shipment by overseeing teams, checking containers and coordinating.Worked with 3rd party carriers scheduling deliveries using DHL, Grimshaw, manitouline , Ups and canadapost.Contacted customers prior to delivery to confirm and coordinate delivery times.Identified issues, analyzed information and provided solutions to problems.Used coordination and planning skills to achieve results according to schedule.Improved operations… Show more Prepared delivery loads for shipment by overseeing teams, checking containers and coordinating.Worked with 3rd party carriers scheduling deliveries using DHL, Grimshaw, manitouline , Ups and canadapost.Contacted customers prior to delivery to confirm and coordinate delivery times.Identified issues, analyzed information and provided solutions to problems.Used coordination and planning skills to achieve results according to schedule.Improved operations through consistent hard work and dedication. Show less

Edmonton, Canada Area

Supported office manager with proactive correspondence management anddocument coordination.Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.Verified salaried and hourly employee time… Show more Supported office manager with proactive correspondence management anddocument coordination.Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.Led training sessions, answered questions and assisted employees with troubleshooting during software migrations. Show less

Edmonton, Canada Area

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.Reduced process inconsistencies and effectively trained team members on best practices and protocols.Highly empathetic and earned reputation for exceeding service standard… Show more Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.Reduced process inconsistencies and effectively trained team members on best practices and protocols.Highly empathetic and earned reputation for exceeding service standard goals.Cross-trained and backed up other customer service managers.Trained staff on operating procedures and company services. Show less

Office Administration Diploma, Business Administration And Management, General

Activities and Societies: Volunteering Training Certificates Teamwork and Emotional Intelligence 7/19/2007 Presenting to succeed 2/27/2008.

High School Diploma, 12