Xrf Support Specialist
- Provided electrical/mechanical/software troubleshooting and technical support to customers in mining, oil, pharmaceutical, and materials science industries across the US and Canada - Supported field personnel with technical guidance, scheduling, and parts procurement - Delivered on-site support during 30+ field repairs and preventative maintenance visits - Performed every aspect of S8 TIGER WDXRF spectrometer repair and problem diagnosis including vacuum, plumbing , power circuitry, and x-ray calibration - Analyzed flow, pressure, conductivity, temperature, voltage, current, x ray intensity, and spectra calibration including detector high voltage, and angle alignment to determine root causes of issues - Completed 500+ tickets to resolve urgent problems and encouraged customer autonomy by writing instructions and SOPs