Tamara Crews Email & Phone Number

Pelham, Nc, Us

Danville, Virginia, United States

Responsible for day to day functions of the dental office as well as the management of all licensed and non-licensed staff members.Ensure that the office delivers quality and compassionate dental care to every patient.Maintains adequate staffing levels by interviewing selecting applicants to meet patient scheduleResponsible for team member satisfaction and retention through practices that promote communications, rewards and recognition, teamwork, and administration of effective employeesEnsures the training and development of staff by identifying training needs and establishing initiatives to meet company/ individual objectives.Achieves office performance targets such as patient forecast and satisfaction results.Drive local marketing efforts through participating in local community affairs, and events to include school screenings, presentations, board member meetings, and any opportunity to promote a positive image of Kool Smiles.Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards.Process PayrollEnroll employees for benefits and process new hire forms.

Responsible for day to day functions of the dental office as well as the management of all licensed and non-licensed staff members.Ensure that office delivers quality and compassionate dental care to every patient.Maintains adequate staffing levels by interviewing selecting applicants to meet patient scheduleResponsible for team member satisfaction and retention through practices that promote communications, rewards and recognition, teamwork, and administration of effective employeesEnsures the training and development of staff by identifying training needs and establishing initiatives to meet company/ individual objectives.Achieves office performance targets such as patient forecast and satisfaction results.Drive local marketing efforts through participating in local community affairs, and events to include school screenings, presentations, board member meetings, and any opportunity to promote a positive image of Kool Smiles.Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards.Process PayrollEnroll employees for benefits and process new hire forms.

Danville, Virginia, United States

Delivered quality and compassionate care to every patientGreet Patients and their parents when they entered the facilityKept parents who were waiting informed of the progress of their child’s appointmentMaintain a clean and tidy waiting area and front desk area.Verify patient eligibility prior to their appointment and ensure all patient information is correct.Schedule follow up appointments and six months recallsAnswer incoming calls and direct the caller to the proper personEnsure that patient records were correct and re-filed at the end of the day.

Verified patients' eligibility and claims status with insurance agencies.Entered orders into the EMR system efficiently and without errors.Maintained strict patient and physician confidentiality.Scheduled appointments, registered patients and distributed samplepharmaceuticals as prescribed.

This was a internship. Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable. Consistently informed patients of their financial responsibilities prior to services being rendered.Updated patient financial information to guarantee accuracy.Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service and managed care plans.Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.Performed quality control of the data entry system to verify that claims and payments were posted correctly.Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.Confirmed patient information, collected copays and verified insurance. Wrote clear and detailed clinical phone messages for physicians.Directed patient flow during practice hours, minimizing patient wait time. Adeptly managed a multi-line phone system and pleasantly greeted all patients.

Associate Of Science (A.S.), Medical Office Management/Administration

High School Diploma, High School/Secondary Diplomas And Certificates