Tamara Dias

Tamara Dias Email and Phone Number

Area Manager CH, IT and Northern EU @ citizenM hotels
Zurich, Switzerland
Tamara Dias's Location
Zurich, Zurich, Switzerland, Switzerland
Tamara Dias's Contact Details

Tamara Dias work email

Tamara Dias personal email

n/a
About Tamara Dias

Tamara Dias is a Area Manager CH, IT and Northern EU at citizenM hotels. She is proficient in French, English and Spanish. Colleagues describe her as "Great personality, team player as well as team leader. Highly professional work and knowledge in her field. " and "Ich hatte das Vergnügen, mit Tamara zwei Jahre zu arbeiten. Tamara hat den Rooms-Bereich nach er Eröffnung des KAMEHA Grand Zürich übernommen und zeichnete sich verantwortlich für die Abteilungen Yield/Revenue, Reservierung, Telefonzentrale, Front Office, Housekeeping und Technik. Sie erzielte durch Ihre hochprofessionelle und dabei immer herzliche Art überdurchschnittliche Ergebnisse, die unsere Gäste und ihre Mitarbeiter begeistern. Tamara hat einen sehr großen Anteil daran, dass wir… Show more"

Tamara Dias's Current Company Details
citizenM hotels

Citizenm Hotels

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Area Manager CH, IT and Northern EU
Zurich, Switzerland
Website:
citizenm.com
Employees:
988
Tamara Dias Work Experience Details
  • Citizenm Hotels
    Area Manager Ch, It And Northern Eu
    Citizenm Hotels
    Zurich, Switzerland
  • Citizenm Hotels
    Area Manager Switzerland & Italy
    Citizenm Hotels Jan 2023 - Present
  • Citizenm Hotels
    Area Manager Switzerland
    Citizenm Hotels May 2020 - Feb 2023
    Switzerland
  • Citizenm Hotels
    Hotel Manager
    Citizenm Hotels Apr 2019 - May 2020
    Zürich Area, Switzerland
  • Kameha Grand Zurich
    Director Of Rooms
    Kameha Grand Zurich Mar 2016 - Mar 2018
    Zürich Area, Switzerland
    Kameha Grand, Zurich, Switzerland / 245 rooms 5*• developing and leading 55 staff members in Front Office, Housekeeping, Engineering, Spa, Revenue• as part of the Executive Team, deciding on the strategic direction of the company• closely monitoring the financial performance of all departments, to ensure that they are kept in line with budget• ensuring total compliance with standards of operations• establishing monthly reporting system to monitor and handel allguest complaints to complete resolution• providing solutions to improve problem areas and assisting inimplementing corrective measures
  • Kameha Grand Zurich
    Front Office Manager
    Kameha Grand Zurich Nov 2015 - Feb 2016
    Zürich Area, Switzerland
  • Swiss Startup Factory
    Head Of Events & Office Management
    Swiss Startup Factory Feb 2015 - Dec 2015
    Zürich Area, Switzerland
    • organizing events from beginning to execution• developing processes & designing a dynamic workspace• PR activities (Social Media, Content Management)• acquiring new sponsors & Account Management• screening & recruiting top talents
  • Zurich Marriott Hotel
    Guest Relations Manager
    Zurich Marriott Hotel Feb 2014 - Jan 2015
    Zürich Area, Switzerland
    • overlooking 15 staff members in Bell Stand, Guest Relations, Executive Lounge• increasing guest satisfaction scores on social media and internal guest feedback tools• working on new projects with Director of Rooms• taking care of VIPs• ensuring standards are met
  • London Marriott Hotel Marble Arch
    Assistant Front Office Manager
    London Marriott Hotel Marble Arch Sep 2012 - Sep 2013
    London, United Kingdom
    • overlooking 36 associates in AYS, Concierge, Bell Stand, Reception, Guest Relations• creating a high performance team• continuously implementing new processes to improve guest satisfaction arrival experience scores and overall satisfaction score• heavily involved in recruitment process• representing senior management during their absence• ensuring a smooth running of the whole hotel• dealing with all customer challenges• enhancing guest experience
  • London Marriott Hotel Marble Arch
    Duty Manager / Guest Relations Executive
    London Marriott Hotel Marble Arch Oct 2011 - Aug 2012
    London
    Responsibility: ensuring a smooth running of all hotel operations within the absence of senior management / dealing with customer complaints and assuring guest satisfaction / enhancing guest experiences
  • The Ritz-Carlton Hotel Company, L.L.C.
    Rooms Management Trainee
    The Ritz-Carlton Hotel Company, L.L.C. Oct 2010 - Sep 2011
    St.Thomas, Usvi
    Responsibility: operational and supervisory tasks within Hotel Club Lounge / Concierge / Front Desk / Housekeeping / Laundry & Spa

Tamara Dias Education Details

  • Les Roches,School Of Hotel Management,Switzerland
    Les Roches,School Of Hotel Management,Switzerland
    Hospitality,Marketing

Frequently Asked Questions about Tamara Dias

What company does Tamara Dias work for?

Tamara Dias works for Citizenm Hotels

What is Tamara Dias's role at the current company?

Tamara Dias's current role is Area Manager CH, IT and Northern EU.

What is Tamara Dias's email address?

Tamara Dias's email address is ta****@****enm.com

What schools did Tamara Dias attend?

Tamara Dias attended Les Roches,school Of Hotel Management,switzerland.

Who are Tamara Dias's colleagues?

Tamara Dias's colleagues are Hakim Imenks, Laura Gonzalez Gil, Keetie Hoek, Emily Smith, Briana Lawson, Rita Njahira G., Julie Roland.

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