Tamara Dias Email and Phone Number
Tamara Dias work email
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Tamara Dias personal email
Tamara Dias is a Area Manager CH, IT and Northern EU at citizenM hotels. She is proficient in French, English and Spanish. Colleagues describe her as "Great personality, team player as well as team leader. Highly professional work and knowledge in her field. " and "Ich hatte das Vergnügen, mit Tamara zwei Jahre zu arbeiten. Tamara hat den Rooms-Bereich nach er Eröffnung des KAMEHA Grand Zürich übernommen und zeichnete sich verantwortlich für die Abteilungen Yield/Revenue, Reservierung, Telefonzentrale, Front Office, Housekeeping und Technik. Sie erzielte durch Ihre hochprofessionelle und dabei immer herzliche Art überdurchschnittliche Ergebnisse, die unsere Gäste und ihre Mitarbeiter begeistern. Tamara hat einen sehr großen Anteil daran, dass wir… Show more"
Citizenm Hotels
View- Website:
- citizenm.com
- Employees:
- 988
-
Area Manager Ch, It And Northern EuCitizenm HotelsZurich, Switzerland -
Area Manager Switzerland & ItalyCitizenm Hotels Jan 2023 - Present -
Area Manager SwitzerlandCitizenm Hotels May 2020 - Feb 2023Switzerland -
Hotel ManagerCitizenm Hotels Apr 2019 - May 2020Zürich Area, Switzerland -
Director Of RoomsKameha Grand Zurich Mar 2016 - Mar 2018Zürich Area, SwitzerlandKameha Grand, Zurich, Switzerland / 245 rooms 5*• developing and leading 55 staff members in Front Office, Housekeeping, Engineering, Spa, Revenue• as part of the Executive Team, deciding on the strategic direction of the company• closely monitoring the financial performance of all departments, to ensure that they are kept in line with budget• ensuring total compliance with standards of operations• establishing monthly reporting system to monitor and handel allguest complaints to complete resolution• providing solutions to improve problem areas and assisting inimplementing corrective measures -
Front Office ManagerKameha Grand Zurich Nov 2015 - Feb 2016Zürich Area, Switzerland -
Head Of Events & Office ManagementSwiss Startup Factory Feb 2015 - Dec 2015Zürich Area, Switzerland• organizing events from beginning to execution• developing processes & designing a dynamic workspace• PR activities (Social Media, Content Management)• acquiring new sponsors & Account Management• screening & recruiting top talents
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Guest Relations ManagerZurich Marriott Hotel Feb 2014 - Jan 2015Zürich Area, Switzerland• overlooking 15 staff members in Bell Stand, Guest Relations, Executive Lounge• increasing guest satisfaction scores on social media and internal guest feedback tools• working on new projects with Director of Rooms• taking care of VIPs• ensuring standards are met -
Assistant Front Office ManagerLondon Marriott Hotel Marble Arch Sep 2012 - Sep 2013London, United Kingdom• overlooking 36 associates in AYS, Concierge, Bell Stand, Reception, Guest Relations• creating a high performance team• continuously implementing new processes to improve guest satisfaction arrival experience scores and overall satisfaction score• heavily involved in recruitment process• representing senior management during their absence• ensuring a smooth running of the whole hotel• dealing with all customer challenges• enhancing guest experience -
Duty Manager / Guest Relations ExecutiveLondon Marriott Hotel Marble Arch Oct 2011 - Aug 2012LondonResponsibility: ensuring a smooth running of all hotel operations within the absence of senior management / dealing with customer complaints and assuring guest satisfaction / enhancing guest experiences -
Rooms Management TraineeThe Ritz-Carlton Hotel Company, L.L.C. Oct 2010 - Sep 2011St.Thomas, UsviResponsibility: operational and supervisory tasks within Hotel Club Lounge / Concierge / Front Desk / Housekeeping / Laundry & Spa
Tamara Dias Education Details
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Les Roches,School Of Hotel Management,SwitzerlandHospitality,Marketing
Frequently Asked Questions about Tamara Dias
What company does Tamara Dias work for?
Tamara Dias works for Citizenm Hotels
What is Tamara Dias's role at the current company?
Tamara Dias's current role is Area Manager CH, IT and Northern EU.
What is Tamara Dias's email address?
Tamara Dias's email address is ta****@****enm.com
What schools did Tamara Dias attend?
Tamara Dias attended Les Roches,school Of Hotel Management,switzerland.
Who are Tamara Dias's colleagues?
Tamara Dias's colleagues are Hakim Imenks, Laura Gonzalez Gil, Keetie Hoek, Emily Smith, Briana Lawson, Rita Njahira G., Julie Roland.
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