Tamara D. Email & Phone Number

Madison, Wi, Us

• Control project requirements, scope, and change management issues • Determine, monitor, and review all project economics to include costs, operational budgets, staffing requirements, resources, and risk • Ensure adherence to legally binding requirements • Facilitate development of recommended project control solutions to be used for planning, scheduling, and tracking projects through integration of various project management tools • Manage project forecast projections to… Show more • Control project requirements, scope, and change management issues • Determine, monitor, and review all project economics to include costs, operational budgets, staffing requirements, resources, and risk • Ensure adherence to legally binding requirements • Facilitate development of recommended project control solutions to be used for planning, scheduling, and tracking projects through integration of various project management tools • Manage project forecast projections to customers and internally within Red Hat • Work with management on project proposals, bids, contracts, estimates, and schedules and contribute to project estimation process • Plan, schedule, monitor, and report on activities related to the project, including subcontractor monitoring • Establish appropriate metrics for measuring key project criteria • Develop project control and reporting procedures and manage changes in operational plan • Undertake status review meetings among project team members and clients • Integrate and use specific industry PM and technical delivery methodologies (e.g., project management methodologies based on agile, Red Hat Services Project Management Methodology, systems or software development, product development) • Maintain awareness on emerging technologies and project management techniques Show less

Des Moines, Iowa Area

• Lead enhancement of process for confidential data usage including but not limited to streamlining communication, documentation and sharing of information across 6 departments• Work in collaboration with Technology to identify and develop data governance workflow tasks within the broader SDLC systems development lifecycle process for building data assets• Develop dashboards to distribute to analytics on Data Governance for executive leaders • Ensure data governance processes comply… Show more • Lead enhancement of process for confidential data usage including but not limited to streamlining communication, documentation and sharing of information across 6 departments• Work in collaboration with Technology to identify and develop data governance workflow tasks within the broader SDLC systems development lifecycle process for building data assets• Develop dashboards to distribute to analytics on Data Governance for executive leaders • Ensure data governance processes comply with Security and Privacy policies in conjunction with Corporate Information Security CIS and Compliance• Identify improvement opportunities within team and develop new processes, procedures and standards. • Execution and administration of data governance SharePoint site.• Provide training and training materials for the data governance tools for customers• Lead enterprise-wide process improvement initiatives, utilizing business process management, lean, and six sigma methodologies, to maximize business performance related to data governance processes. Show less

Chicago, Illinois

• Agile Team Lead and executed scrum meetings, including spring planning, daily scrums, standups, reviews and retrospectives.• Built and maintained positive customer service relationships while assuring satisfaction as an Account Manager• Acted as product SME for Contract Analytics Module and provided guidance for team members on best practice implementa-tions• Executed implementations of $30+ million in contract agreements • Collaborated with product managers and development to… Show more • Agile Team Lead and executed scrum meetings, including spring planning, daily scrums, standups, reviews and retrospectives.• Built and maintained positive customer service relationships while assuring satisfaction as an Account Manager• Acted as product SME for Contract Analytics Module and provided guidance for team members on best practice implementa-tions• Executed implementations of $30+ million in contract agreements • Collaborated with product managers and development to ensure the testing and deployment of delivery of new functionality• Identified additional functionality that assist clients and consultants within Stratajazz tool that was added to product roadmap• Consulted with technical consulting team and Solution Architects to resolve issues with clients’ experience• Developed methodologies to handle Medicare reimbursement within Stratajazz• Demonstrated appropriate knowledge of clients’ needs and requirements, continuously alert and responsive to changing client needs, and formulate business strategies designed to enhance customer satisfaction• Used Microsoft SQL to deliver on Strata implementation and other client requested projects • Communicated proactively with executive sponsors, team members, managers, and project managers on issues and risks that may arise during the project life cycle• Taught team members on best practice contract analytics and revenue cycle industry• Lead consultant on walking through demos to prospective clients and assisted with project scope• Delivered on and helped with maintaining best in KLAS for the 5th consecutive year for Decision Support Show less

Chicago, Illinois

• Delivered on best in class experience providing technical assistance to support StrataJazz post implementation• Resolved client issues within software in a timely manner and mitigated risks of future instability• Researched business trends and industry trends to recommend operational solutions to clients• Lead and supported collaborative business partnerships and elicit client understanding and insight of industry• Demonstrated appropriate knowledge of clients’ needs and… Show more • Delivered on best in class experience providing technical assistance to support StrataJazz post implementation• Resolved client issues within software in a timely manner and mitigated risks of future instability• Researched business trends and industry trends to recommend operational solutions to clients• Lead and supported collaborative business partnerships and elicit client understanding and insight of industry• Demonstrated appropriate knowledge of clients’ needs and requirements, be continuously alert and responsive to changing cli-ent needs, and formulate business strategies designed to enhance customer satisfaction• Assessed training needs, updated training materials, provided onsite and web-based client trainings• Organized and managed multiple priorities and projects to ensure completion of projects on time and on budget• Learned about Agile environment and helped rollout Agile strategies into our client services team • Develop and execute action plans to mitigate risks Show less

Chicago, Il

- Created and maintained positive customer service relationships- Deliver a best in class client experience provided technical assistance and support following StrataJazz implementation and optimization projects- Consulted with technical consulting team and Solution Architects to resolve issues clients experience- Document business requirements, analyze requirements, identify needs, and specify effective solutions to clients- Use understanding of clients’ business trends and… Show more - Created and maintained positive customer service relationships- Deliver a best in class client experience provided technical assistance and support following StrataJazz implementation and optimization projects- Consulted with technical consulting team and Solution Architects to resolve issues clients experience- Document business requirements, analyze requirements, identify needs, and specify effective solutions to clients- Use understanding of clients’ business trends and industry trends to recommend effective solutions- Lead and support collaborative business partnerships and elicit client understanding and insight- Demonstrate appropriate knowledge of clients’ needs and requirements, be continuously alert and responsive to changing client needs, and formulate business strategies designed to enhance customer satisfaction- Assessed training needs, updated training materials, provided onsite and web-based client training- Use problem solving and troubleshooting skills to analyze issues and develop resolution action plans- Build relationships and product/service loyalty while assuring customer satisfaction - Organized and managed multiple priorities and projects using appropriate methodologies and tools- Communicate complex analyses and system functionality to clients and colleagues. Track and follow up on open items to ensure projects are completed on time.- Work in an Agile environment and learn one of the most widely used and effective methodologies for building and implementing high quality, feature-rich software.- Use SQL and Strata implementation tools to deliver on client expectations for software implementation and optimization projects - Communicate proactively with team members, managers, and project managers on issues and risks that may arise during the project life cycle. Develop and execute action plans to mitigate risks proactively. Show less

Vernon Hills, Il

• Comprehend health care compensation terminology for all commercial, government and professional contracts• Analyze, interpret, and load healthcare contract data and methodology into Payment Integrity Compass to identify correct fee for service reimbursement• Maintain rates schedules to accommodate commercial negotiations and government changes• Validate contract load results through detailed testing and reporting of patient account data • Train clients to load, maintain and… Show more • Comprehend health care compensation terminology for all commercial, government and professional contracts• Analyze, interpret, and load healthcare contract data and methodology into Payment Integrity Compass to identify correct fee for service reimbursement• Maintain rates schedules to accommodate commercial negotiations and government changes• Validate contract load results through detailed testing and reporting of patient account data • Train clients to load, maintain and validate their contracts after implementation phase is complete• Write revisions for training materials and product manuals to adapt to quarterly enhancements and updates to functionality for changing healthcare reimbursements • Research calculation methods (APRDRGS, APC’s, IDC-10, etc.) to better understand state specific and nationwide reimbursement terms and payment formulas• Execute and deliver against contract milestones in overall project implementation• Report project status updates to executive project stakeholders, internal and external CFO's• Uphold all HIPPA and Privacy laws to maintain secure client and patient account information• Mentor to new contract analysts and provide guidance on implementations Show less

Cedar Rapids, Iowa Area

Various Administrative Assistant, Receptionist positionsAdministrative Assistant (08/2012 - 01/2013)Mt. Mercy University Financial Aid Office – Cedar Rapids, IA • Monitored student balances, identified delinquent accounts and missing financial aid documents• Assisted Student Account Manager with assessment of tuition, fees and miscellaneous charges. • Served as office’s main point of contact for all incoming calls/inquires and directed to appropriate advisor•… Show more Various Administrative Assistant, Receptionist positionsAdministrative Assistant (08/2012 - 01/2013)Mt. Mercy University Financial Aid Office – Cedar Rapids, IA • Monitored student balances, identified delinquent accounts and missing financial aid documents• Assisted Student Account Manager with assessment of tuition, fees and miscellaneous charges. • Served as office’s main point of contact for all incoming calls/inquires and directed to appropriate advisor• Advised students on university accounts, payment plans, financial aid processes and University policies and procedures Show less

Cedar Rapids, Iowa Area

• Benchmarked for innovation, entrepreneurialism, and economic development using Priority One’s database and online business program• Quantified entrepreneurial activity in the Corridor Region by compiling membership attendance and renewal rate of memberships• Researched innovation processes and cultures to align research with opportunities within the local region

Washington D.C. Metro Area

• Researched and compiled Economic Stimulus packages and created a database to organize files• Organized and managed files for Office of Entrepreneurial Development Deputy Assistant• Analyzed SBA entrepreneurial education programs and provided feedback for enhancements

Cedar Rapids, Iowa Area

• Responsible for customer care, handled calls and promptly forwarded them to appropriate employee, organized and maintained event information• Planned and co-produced events: FestaFun (Outdoor kid’s park festival, 2500+) and Heroes Luncheon (Lunch banquet for local nominated heroes, 650 guests)• Accommodated Quantico Marine Band and assisted in performances (42 Marines)• Systematized and recorded detailed information in excel database about merchandise inventory and ticket sales

Master Of Business Administration, Business Administration And Management, General

Certificate of Leadership

Bachelor'S Degree, Economic, Mathematics, Business

Activities and Societies: Pi Beta Phi, Economics Club, Triathlon Club, Dance Marathon, Student Alumni Leadership Council, SAA, Homecoming.

Business And Management Program

Participated Presidential Lecture Series