Responsible for publishing, managing, and archiving content on the Foundation's intranet site (Tickr).Managed bi-weekly development and distribution of the Foundation's national bilingual employee newsletter on Constant Contact email platform.Maintained departmental relationship with Translation Services.Primary resource for Internal Communications and administrative support to the Director, Communications.

Worked specifically on digital and email marketing campaigns for TD Bank including scheduling, layouts, ALPHA testing and quality control (QC).Worked with Ariads Account Team members as well as Editorial and Creative resources to ensure that projects adhere to the highest quality standards and on time delivery.

Introduced EMR (Electronic Medical Records) into office, which increased efficiency and reduced patient wait time; upgraded office technology from PC to MAC.Led and coordinated all renovations and improvements to new office space.Managed the hiring process and trained staff on all new initiatives.

Responsible for the maintenance and monitoring of all the content on BMO Central, the Bank’s employee communications Intranet site.Accountable for ensuring proper content placement online, categorization of roles and providing input and recommendations to Intranet Planning and Support for improvements.Creating new sites on BMO Central and building business process updates via a Lotus Notes database.Gathering and summarizing web statistics for internal audiences; using Dreamweaver and HTML.Responsible for assessing all communication requests, including deciding which vehicle is most appropriate to use for distribution, and assigning workflow to 4 Relationship Managers.Supported the consistency of presentation of all PCCG employee communications, intranet sites and employee portal editions.Coached clients on translation requirements and the most effective communication vehicle with emphasis on electronic and single channel distribution.

Purchased a Benetton franchise and assumed sole responsibility of all aspects of the business including budgeting, purchasing, inventory control and staffing.Acted as a District Manager and provided oversight for several GTA locations.Managed a staff of 20 employees – from training to sales and service.Increased sales using effective implementation of sales techniques and marketing plans generating revenues of over one million dollars.