Tamara Fahey Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Queensland, Australia

Collaborative and results-driven Team Leader possessing 11 years of experience currently managing the Reporting and Analytics for Defence Force Recruiting. Previous experience in IT and Portfolio Management at an Employee Assistance Program.Building a data strategy to improve data literacy in the organisation and enhance data capability so reporting can become future focused.Leading a Tableau reinvigoration project to tidy and optimise existing reports, establish best practice guidelines, build a Super User network to enhance data literacy across the organisation and improve self-service dashboarding capability.

Brisbane, Queensland, Australia

Worked for Defence Force Recruiting HQ managing the recruitment process for Officer Entry candidates joining the Defence Force.A key career highlight was coordinating all of the changes required for Officer Entry candidatesthroughout the COVID pandemic, including: moving to virtual Officer Selection Boards; negotiating and arranging alternative arrangements for candidates to Appoint; and working with the Services, DFRC's, andSLT in the coordination of all changes as lockdowns occurred and travel was restricted.Key Achievement:Leading the team through challenging circumstances such as major IT outages, bushfires,and COVID while achieving outstanding results such as the first overachievement in ArmyADFA since FY 13/14.Managed 3 Officer Entry Coordinators and 2 Selection Board Coordinators.Presented at regular meetings - fortnightly Target Update Briefs and ServiceMeetings, Quarterly Sync Meetings.Provided high level support and guidance to both the Services and the Recruitment Centres todrive Officer Entry achievement.

Brisbane, Queensland, Australia

Worked for Defence Force Recruiting HQ managing the Diversity recruitment initiatives and pathway programs to improve Indigenous and Female participation in the Defence Force. Coordination and management of diversity programs such as the Army & Navy Indigenous Development Programs, Army & Indigenous Pre-Conditioning Programs, as well as other diversity initiatives such as Recruit When Ready and Recruit To Area.Mentoring and assisting Diversity Enlistment Coordinators.Reviewing and providing feedback on policy documents relating to diversityinitiatives.Working with stakeholders to improve Diversity participation.

Brisbane, Queensland, Australia

Coaching and mentor candidates through the Defence Force Recruitment process to maintain interestand fulfil job vacancies and pathway programs.Key Achievement:Achieved 88% of diversity targets, the highest result nationally with 39% of diversitytargets filled by my region. I consistently filled over 50% of each pathway programthrough tirelessly pursuing opportunities for my candidates by working with keystakeholders.

Brisbane, Queensland, Australia

Managed the medical aspect of the recruitment process to join the Defence Force. In conjunction with the Regional Medical Manager; managed a team of 3 admin, 6nurses, and 7 doctors. Managed the medical requirements for all Defence Force applicants in my region. Worked with Assessment and Enlistment Coordinators to ensure that all medicalrequirements were met for each candidate before deadlines. Compiling medical information for appeals and waivers. Monitoring and organising specialist referrals as required.Key Achievement: As the medical liaison for the Medical Coding Project, I was responsible for ensuring thesystem was user-friendly and met procedural requirements. Developed the User TrainingGuide and conducted training sessions and troubleshooting for all users nation-wide.

Assisting with the development, design and testing of an Intranet system that is replacing the currently used database system which has greatly increased the efficiency of all staff by streamlining all processes within the business.Regular training of all staff in the new features of the Intranet that have replaced their current systems. Attending to support requests and ensuring the smooth-running of the business from an IT perspective.Writing of documentation regarding IT policies, common support queries, and help sections for the Intranet.Providing IT inductions for new staff.Assisting with coverage of phones as needed.

Liaising with key HR contacts regarding contracts, invoices and EAP reporting.Monthly invoicing and generation of reports as well as analysis of any trends regarding client access or reasons for access which is then communicated to client organisations.Attending phones which involved helping clients with bookings or enquiries, organising Critical Incident Management Services, or enquiries from HR staff.Data entry of client information used for reporting purposes.

Mass data entry of claim registrations into CPIS database.Sorting of invoices, medical certificates and claims.Dealing with internal enquiries regarding claims.

Bachelor'S Degree, Human Resources Management/Personnel Administration, General

Bachelor'S Degree, Behavioral Sciences