• Verify claims statues via websites and automated services and review daily work list and reports for action or payments• Initiate outbound calls to ensure all medical claims are paid and perform various billing, collection and third-party reimbursement functions • Handles government and commercial insurance error claims for action and performs billing, collection and third-party reimbursement functions • Attends to telephone inquiries, audits and mail as they apply to accounts receivables• Provides recommendations for best practice methods of handling account receivable situations• Maintain strictest confidentiality; adhere to all HIPPA guidelines/regulations

• Scheduled appointments / Verification of insurances• Obtained updated demographic information/entered into IDX• Verify insurance thru Emdeon Health / Stockamp Port• Answered questions about the cost of services• Contact patients individuals by phone or mail