Build internal infrastructure to support training deployment in the regions including change readiness, learning platforms, communications and train the trainer activity. • Provide thought leadership around training and the ability to take them from concept to deployment while fitting them into the O-I culture and business goals• Deploy global and regionally led training initiatives such as the Leadership Fundamentals, Manufacturing Fundamentals and Commercial Excellence programs. • Partner with plant network leadership to coordinate technical training activity against prioritized training needs assessment. • Develop and facilitate training effectively utilizing a variety of delivery mechanisms including traditional instructor-led, co-facilitation, virtual classes, and just-in-time training to meet learning objectives• Develop metrics for effectiveness, monitor and report on progress• Develop, implement and maintain a learning management (LMS) in line with the global learning management system strategy. • Lead learning programs via direct management of program activities, key milestones, reporting of program status, and reinforcement of key learning objectives.• Manage continuing education through the development and deployment of learning reinforcement initiatives.

As the Manager of Training and Development at Nisource, I am accountable for the program management of the Front Line Leadership Development program. The Learning & Development team partners with the business to enable a skilled, empowered and highly motivated, engaged workforce in a dynamic, rapidly changing business environment. This project management role played a significant part in managing of the Front Line Learning Development program, including development and introduction of new processes and tools. The role manages the needs analysis, course mapping, development and coordination of onboarding.PRINCIPAL ACCOUNTABILITIESTraining Coordination • Managing onsite and offsite classroom training, including scheduling, Project and Program Management • Leading learning solutions on time and within budget following project management standards for work planning, resource estimating, status reporting and issues/risk management.• Effectively communicate with team members and stakeholders to ensure objectives, timelines and goals are being met.• Manage relationships with external business partners, including vendors and government agencies.Training Design Development and Delivery • Lead planning and executing assigned learning and development programs and projects; shared responsibility for development, coordination of employee onboarding. Support the customizing of content and job aids.• Direct formal/informal needs assessments on an ongoing basis, as well as upon request.• Build strong relationships, partnering with key stakeholders throughout the organization to align learning with business objectives. • Apply adult learning principles to customize training to the target audience.• Manage the evaluation metrics to measure and report on the effectiveness of learning initiatives and organizational performance.

Direct team in the improvement of process safety knowledge and development and technical training for US Refining operations. Support training and development operations for multiple refineries from centralized hub. Spearhead curricula development programs and drive assessment initiatives for 4K+ employees. Establish and assure adherence to multimillion-dollar program budget and oversee alignment of focus in learning and development across US refining center areas.  Strengthened L&D Central Governance by leading Communities of Practice group to devise and implement new industry standard best practices in conjunction with other L&D leaders.  Improved processes by conceiving and recommending improvements to Group L&D Operating Model such as organizational structure, roles, responsibilities, and governance arrangements.  Analyzed various refineries on-site to uncover measurable behaviors, analyze current state, and conceptualize strategies to close gaps and meet staffing needs.