Tamara Gomez Email & Phone Number

Phoenix, Arizona, United States

I am a registered online reseller through Poshmark. I independently acquire a selection of inventory that has been thoughtfully curated to offer the highest quality of goods and the best possible service.

Phoenix, Arizona, United States

In my role as a Customer Experience Agent I employ a consultative approach when responding to customer inquiries via outbound and inbound phone calls regarding applications for personal loans. • Making outbound calls in response to personal loan applications in an effort to address customer concerns and complete processing. Responding to inbound calls for relist efforts when there are updates to information. • Develop a rapport with customers to collect and verify personal information… Show more In my role as a Customer Experience Agent I employ a consultative approach when responding to customer inquiries via outbound and inbound phone calls regarding applications for personal loans. • Making outbound calls in response to personal loan applications in an effort to address customer concerns and complete processing. Responding to inbound calls for relist efforts when there are updates to information. • Develop a rapport with customers to collect and verify personal information needed.• Proven ability to multi-task between outbound/inbound calls, documenting interactions when necessary, performing account maintenance, and troubleshooting any issues encountered during these interactions. Show less

Phoenix, Arizona, United States

As a fully-licensed Independent Contractor I utilized a mobile app to connect with customers, retail stores, and restaurants in order to facilitate an on-demand delivery of services and goods.

Scottsdale, Arizona, United States

As a Processing Associate I would interpret a broad variety of retail client requests while demonstrating a logical, systematic approach to problem solving and focus on client expectations and maintaining a balance between quality and productivity to meet department standards.• Document review and processing for investment client requests. • Developing relationships with clients to understand their investment needs and offer appropriate solutions.

Phoenix, Arizona, United States

As a Senior Fraud Analyst I was responsible for reviewing customer accounts for the prevention and detection of possible fraud.• Analyzing existing account information to detect if possible fraud is occurring, and to prevent future fraud.• Reviewing new applications for accounts to prevent fraudulent applications from being processed and inaccurate information from transferring from an application to a new account.

Phoenix, Arizona, United States

As a Credit Customer Account Protection Specialist I was responsible for evaluating and analyzing account information and recommending tailored solutions to customers. • Responding to a high volume of inbound calls from existing card members in response to account resolution pertaining to in-depth financial and risk assessment.• Partnering with members through a difficult financial review process and delivering information in a timely manner.• Reviewing detailed and sensitive… Show more As a Credit Customer Account Protection Specialist I was responsible for evaluating and analyzing account information and recommending tailored solutions to customers. • Responding to a high volume of inbound calls from existing card members in response to account resolution pertaining to in-depth financial and risk assessment.• Partnering with members through a difficult financial review process and delivering information in a timely manner.• Reviewing detailed and sensitive financial documentation including, but not limited to, credit bureau reports, tax returns, and bank statements for the purpose of risk analysis. Show less

Tempe, Arizona, United States

As a Consumer Credit Analyst I was responsible for reviewing sensitive credit information pertaining to applicants’ established history and assessing their creditworthiness through various analytical risk management skills. • Responding to inbound calls from prospective and existing customers and addressing the inquiries made regarding credit worthiness and decisions made with regards to applications and accounts.• Making outbound calls while reviewing credit applications in assessing… Show more As a Consumer Credit Analyst I was responsible for reviewing sensitive credit information pertaining to applicants’ established history and assessing their creditworthiness through various analytical risk management skills. • Responding to inbound calls from prospective and existing customers and addressing the inquiries made regarding credit worthiness and decisions made with regards to applications and accounts.• Making outbound calls while reviewing credit applications in assessing sensitive data to complete processing.• Maintaining the highest level of professionalism and customer centricity while analyzing potential risk. Show less

Customer Service Support/Call Center/Teleservice Operation

General Studies

Social Work