Director, Online Audience Development And Digital Marketing Operations
CurrentNEJM GROUP (The New England Journal of Medicine). The goal of NEJM Group is to meet the rapidly growing demand for essential medical information and to disseminate that content in new ways to a broader global health care community. At the heart of NEJM Group is the New England Journal of Medicine (NEJM) www.nejm.org • Developed and executed an online audience development strategy across multiple product lines and marketing channels, taking into consideration each product line’s goals and objectives. Created tools and processes to streamline creation and execution of all programming activities, campaigns and ongoing audience development work. • Developed a communication and reporting plan to highlight online audience development programming efforts and performance across NEJM Group product lines. Presentation to Senior Executives.• Conducted a detailed assessment of Marketing Operations and digital marketing platform, responsible for $3.5 million in direct revenue. Analysis included reviewing resources, processes and software/tools. Presented findings to Senior Management. Outcomes included approval for a new marketing operations hire, design of a new standardized ‘intake’ process along with all the supporting processes, templates, and outputs for an end-to-end cycle. • Developed NEJM Group Marketing Operations plan for email, contextual messaging, display ads (onsite + email properties), and testing. Operation plan reflected a balance of effort across product lines, revenue channels, and brand that align with NEJM Group priorities.• Reviewed all marketing vendors and identified performance issues, created and executed a plan to replace both PPC and SEO vendors after an extensive RFP process. Immediate results included 121% growth in leads from paid media and 4% increase in organic traffic, YOY.