Supervisor Administrative Services
Current• Safeguarded compliance and audit readiness by achieving 99% accuracy in HRIS data entry, reducing onboarding errors and protecting the company from potential penalties. • Increased HR operational efficiency by 25% through workflow redesign, freeing 10+ hours weekly for strategic HR initiatives. • Strengthened workforce readiness by representing Norfolk Southern at targeted career fairs and delivering onboarding programs that improved new hire retention by 15% within the first 90 days. • Directed daily administrative operations, improving turnaround times by 20% while ensuring adherence to HR policies and employment law requirements. • Led internal communication initiatives, reducing process errors by 15% and supporting cross-departmental collaboration.