Tamara Jackson Email & Phone Number

Sacramento, Ca, Us

Rocklin

Rocklin, California, United States

Lead projects related to cross-functional, enterprise-wide software, including implementation of Contact Relationship Management software Facilitate initiatives related to college’s strategic goals and decision making, including effort to define data strategy and data architecture for the college to support data integrity, system integration, and business analyticsProvide expertise and encourage the use of standardized processes and practices related to - Project Management – Waterfall & Agile Methodologies- Business Analysis- IT Systems AnalysisEvaluate new or unused system functionality to recommend technology solutionsFacilitate sessions to streamline business processesEnsure data integrity and resolve data interface issues using Oracle PL/SQL while communicating impact of system issues and enhancements to a wide range of college personnelPerform duties and create documentation related to IT project management, business analysis, and systems analysis, including:- Analyze software and data enhancement requests- Create and manage technical project plans, schedules, and related work activities- Communicate project and technical issue status updates to various levels of management and administration- Conduct requirements elicitation, documentation, prioritization, and backlog grooming- Create and interpret technical diagrams and process flows- Provide analysis and recommendations for technical solutions - Write functional and technical specifications- Design, configure, and deliver technical solutions using 3rd party development platforms- Write test plans and conduct user acceptance testing- Create and coordinate software deployment plans- Conduct project retrospectives to provide feedback to Project & Program Management effort- Train and provide guidance to IT support staff supporting complex software, data interfaces, and relational database schemas- Report and manage system defect resolution with third party software vendors

Folsom, Ca

• Directed activities of System Engineers, Programmers and Foremen to design, develop and install integrated Audio Visual hardware and software systems• Collaborated with Sales Account Managers to develop competitive yet viable bid proposals for clients• Managed customer relationship from project initiation through sign-off• Coordinated with centralized CAD, purchasing, rack build/test and warehouse personnel located at Southern California corporate headquarters to complete project tasks on schedule• Managed regional financial data & presented data weekly to Executive oversite team

Redwood Shores & Rocklin, Ca

Managed activities of IT analysts, consultants and contractors in the development, implementation and support of sales compensation, contact/lead management, revenue forecasting, marketing, and electronic commerce software applications affecting over 2000 sales and marketing users.

Redwood Shores, Ca

Coordinated activities of technical resources responsible for supporting Oracle Financials and custom software applications. Wrote and maintained project plan, functional specifications, technical design, implementation plan, release notes, and support plan documents related to support, new development and enhancement projects

Redwood Shores, Ca

Foster City, Ca

Responsible for project plan, communication, resource assignment, documentation and issue escalation/resolution of software development and enhancement projects related to shareholder accounting and customer serviceReengineered process flow for several shareholder accounting operations departments to achieve greater efficiency and prepare for software development projectsParticipated in reengineering shareholder accounting business processes, consolidating three shareholder accounting databases and enhancing financial software applications related to the merger of Franklin Mutual Funds and Templeton Investments

Foster City, Ca

Foster City, Ca

Education record

Education record