Managed 12 to 20 projects weekly from large and complexed, to small but detailed. Projects include, but are not limited to, promotional programs, media materials, advertisements, posters, banners, email campaigns, website, e-commerce, and trade show/conferences.Part of a team that re-branded a global, publicly traded company with 1000+ employees and annual revenue $350 million following two separate acquisitions, complete with new logo, website, brand guidelines documentation, including the execution of the new brand launch in major industries’ trade shows and conferences.Work with cross functional teams using best practices in project management, making updates, adjustments in strategy, scope, and budgets to produce successful corporate and marketing projects.Increased customer focus and satisfaction by improving overall customer centricity, developed and implemented “best in class” practices and processes based on bench-marking, eliminated non-value-added work and increased speed of execution.

STILWELL BAKER, INC.The development, implementation, training, and general operation of CRM system (Salesforce.com) for sales and marketing team. Maintaining a disciplined follow-up methodology to continue contacting potential/current customers.Successful redesign and update of company website, sales file structure and the development of sales and marketing collateral materials. The creation and maintainence of sales opportunity and lead pipeline process and report development. Screen and qualify all incoming sales calls, transistioning the sales process to the technical resources of company to consummate business “wins.”Development of sales and marketing processes as well as coordination of events, schedules, and travel for personnel. Provide executive administrative assistance to the President/CEO. Including travel arrangements, schedule coordination, business reports, meeting coordination and market research.

The planning, design and execution of company’s international and domestic trade shows and corporate events. Including budget forecasting and cost control of events.Improved organization of marketing department. Details include new brochure room, graphic and trade show inventory electronic and physical processes. This improvement saved 10 hours per week for the marketing team, saved $12,000 a year in costs and increased space effectiveness by 75%.Supervised and managed interns used in marketing department. Handled all administrative tasks for marketing department and provided support for Executive Management, Sales and other Company teams. Updated and maintain company’s website, monitoring its effectiveness and recommend suggestions for changes to management.Part of Star User’s of new CRM system, salesforce.com, Instrumental in launching new system, training others and developing and improving CRM system to meet Marketing and Sales team’s needs.Improved interdepartmental communication with other departments by 50%.Improved company’s magazine distribution to customers both domestic and abroad by 48%2007 Employee of the Year recognition

Manage operations of the office including budget forecasting, accounts payable, and inter-office billing, reduced office expenses by 30 percent in 2001. Staff turnover in 1999, 2000 and 2001 was 75 percent, reducing turnover in 2001 to zeroManage the support staff including agent assistants, brokerage secretaries and front desk coordinator. Responsibilities include: hiring, training, annual reviews and other human resource duties. Implemented Independent Contractor Brokerage Assistant Development Program. Additional responsibilities include processing of all commercial real estate brokerage work, consisting of proposals, marketing packets, direct mail pieces, brochure design, contracts and closings all in line with corporate, state and federal standards.

Management of company’s Trade Show program. Booth sizes vary from 100 – 3200 square feet. Annual budget $1,000,000.Coordinate exhibit logistic Managed BoothExecute tradeshow promotion Plan special show eventsEvaluate competitive exhibits Produce show literature & press relationsSelect & Evaluate vendors Evaluate Show’s Effectiveness & ROIProjects managed included collaborating with other specialist in writing, designing and coordinating the company sales and marketing tools, press releases, brochures and magazine advertising.