Tamara K Pearson Email & Phone Number

Sioux Falls, South Dakota

★ Manage bank’s most strategic partners. Serve as liaison for partners with networks, associations, and processors. Serve as integral member of Sunrise Banks committee. Establish solid foundation for success through expertise in project management, contract negotiations, and implementation; highly skilled in operations.★ Provide vital structure by implementing and managing new products, services, and relationships. Experience and skill in diversity, inclusion, justice and equality. Generate stability by pinpointing challenging inefficiencies with the experience and skill to provide effective solutions.

Phoenix, Az

★ Managed all Relationship Banking Specialists within Arizona. Exercised detailed analysis and judgment while conducting monthly and annual reviews. Oversaw commercial new account openings. Supported all Commercial Lending Officers with a focus on meeting multi-million-dollar sales goals. ★ Improved consistency training, coaching, and developing staff on systems, regulations, and operational procedures. Enhanced efficiency, productivity, and customer satisfaction by implementing a virtual call center dedicated to serving commercial customers. Shaped a productive environment through development and implementation of a new Relationship Banking Specialists training program and comprehensive resource guide.

Beaverton, Or

★ Established long-term professional relationships with issuing banks, incident, and OFAC / FinCEN management. Facilitated all external auditing operations. Ensured quality execution by managing TPO staffing, evaluating, and recruiting.★ Facilitated significant growth in client base while enhancing company’s integrity. Managed third parties including brokers, retail partners, and critical vendors from a risk perspective. Provided guidance to the Third-Party Oversight committee on risk mitigation management; created the Third-Party Risk policy and program. Obtained Third-Party Risk Certification.