Tamara Meehan Email & Phone Number

Windaroo, Qld, Au

Upper Coomera, Queensland, Australia

Orange, New South Wales, Australia

Pleasantly greeted customers and asked open ended questions to better understand the customers needs• Worked towards achieving set targets both in efficiency and in sales• Analysed workload quantity, complexity and due dates to predict and prevent problems• Suggested add-on services that would be helpful to customers and improve bottom line• Completed daily reports that outlined profits and efficiencies and presented to the team of managers• Met customers needs by looking up stock numbers and prices for various parts, intdentifying correct items and placingtimely orders• Handled all customer service issues quickly to maintain high satisfaction levels• Engaged with customers to effectively build rapport and lasting relationships• Prepared and finalised paperwork for the customer to give a detailed outline of what has been completed• Prepared paperwork with all necessary warranty codes ready for the Warranty Clerk to data entry

Orange, New South Wales, Australia

Pleasantly greeted customers and asked open ended questions to better understand the customers needs• Answered customer questions about services and provided detailed explanations regarding service charges• Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensiveproduct knowledge• Fielded customer questions about issues such as available merchandise, current prices and upcoming company changes• Effectively liaison between customers and internal departments• Cross trained and backed up other customer service advisors

Orange, New South Wales, Australia

Pleasantly greeted customers and asked open ended questions to better understand the customers needs• Answered customer questions about services and provided detailed explanations regarding service charges• Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensiveproduct knowledge• Fielded customer questions about issues such as available merchandise, current prices and upcoming company changes• Effectively liaison between customers and internal departments• Cross trained and backed up other customer service advisorsLiaised with technicians regarding paperwork required to process warranty claims• Searched for all warranty codes required to process warranty claims• Data entry of claims• Finalised invoices for warranty claims• Reconciled invoices with payments made from the franchise warranty department

Bathurst, New South Wales, Australia

Delivered business strategies and developed systems and procedures to improve quality and team efficiency• Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability• Enforced quality assurance protocols to deliver ideal customer experiences• Proofed all job orders, securing client approval prior to production• Examined job orders to determine quantity, stock specifications, colours and special printing instructions• Identified malfunctions or failures by routinely monitoring and analysing equipment operations• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and wellmaintained• Applied comprehensive understanding of high-volume manufacturing processes and materials to optimise design

First Aid And Cpr, First Aid, First Aid & Cpr

Certificate Of Completion, Ndis Worker Orientation Module, Certificate Of Completion

Certificate Iii In Individual Support (Disability), Diasability

Diploma, Nursing

Diploma of Nursing (Enrolled Nurse)