Position required planning, management and roll-out of a dedicated adjusting staff for a new client. Results were both noteworthy and profitable. The relationship with client continues to flourish. Contracted position with strong completion of tasks, inclusive of recruiting management during two catastrophic events.

 Responsible for full project life cycle project planning, including schedules, budgets, milestones, key initiatives, reporting, resource management, monitoring. Managed projects from business and technology ends with utilization of waterfall and agile methodologies, inclusive of scrum with 3-4-week sprints and 5-12 iterations. Managed projects involving infrastructure, transformation, acquisitions, in-house applications, software implementation, back-end system modifications, change management, Branding and communication overhaul. Experienced in Microsoft Project, Trello, Planview, Visio, PowerPoint, Excel, Access,Pivot tables and Charts and presentations.  Responsible for verbal and written communications through proposals, tollgates, status reporting and summaries to Stakeholders and Senior Management. Successfully gathered, developed and delivered stakeholder business requirements (acting as Business Analyst but also managing the effort by others as well) Managed projects to build new company intranet and modify internet website with WCM platform Implemented $25M Guidewire CC for five hundred users Effective in problem solving, negotiation, dispute resolution, mediation and litigation procedures.

Managed both business and technology projects designed to establish improvements and efficiencies within the claims organization.

Managed heavy litigation case load for both personal, motorcycle and commercial claims reaching lawsuit status in multiple venues