ENews preparationData entry Weekly Ads / Specials Food demonstration Store appearance

student internWorking at food sovereignty gardenFarmers market Wild rice initiate Indigenous food coalitionSocial Media

Student intern at Mshkikiikaan garden, orchard, & hoophouse. Planting, documenting, weeding, harvesting, preserving produce from tribal college garden while using indigenous methodology.

seasonal & as neededrunner for college football televised coveragelighting for talenterrands for upper management

Provide memorable family experiences at 243 room central Michigan Waterpark & Hotel. Reserve space for Soaring Eagle Hideaway RV Park, The Retreat at Soaring Eagle, & the Soaring Eagle Waterpark & Hotel. Reserve & service golf events, catering, meeting space, birthday parties, hotel add-on packages, & A/V needs. Specializing in fun & educational waterpark experiences & group lock-in's. Provide leadership team with forecasting & productivity reports . Share goals, brainstorm on betterment ideas… Show more Provide memorable family experiences at 243 room central Michigan Waterpark & Hotel. Reserve space for Soaring Eagle Hideaway RV Park, The Retreat at Soaring Eagle, & the Soaring Eagle Waterpark & Hotel. Reserve & service golf events, catering, meeting space, birthday parties, hotel add-on packages, & A/V needs. Specializing in fun & educational waterpark experiences & group lock-in's. Provide leadership team with forecasting & productivity reports . Share goals, brainstorm on betterment ideas for staff & guests, & provide hospitality knowledge with team. Prepare budget, schedule team members, & create department SOP's.Lead small sales team into greatness with integrity & compassion. Currently using Duetto & Opera PMS, UKG Kronos. Certified ServSafe. Show less

Reviewed contracts from Sales & Marketing, made group blocks & entered rooming list reservations, assigning group work, billing & comping rooms including F&B, spa, golf & gift cards via Opera PMS, Delphi, Saber Synxis, & Springer Miller Host, Superplaymate, DataVision, & Duetto. Worked PBX monthly, filled in as call center & reservations supervisor on a weekly basis, scheduled staff, reviewed attendance, delivered feedback. coached team members as needed, facilitated meetings, hotel marketing… Show more Reviewed contracts from Sales & Marketing, made group blocks & entered rooming list reservations, assigning group work, billing & comping rooms including F&B, spa, golf & gift cards via Opera PMS, Delphi, Saber Synxis, & Springer Miller Host, Superplaymate, DataVision, & Duetto. Worked PBX monthly, filled in as call center & reservations supervisor on a weekly basis, scheduled staff, reviewed attendance, delivered feedback. coached team members as needed, facilitated meetings, hotel marketing efforts including yielding & creating packages including golf, spa, concerts, gas, casino vouches, & special events. Excel in customer service by delivering AAA 4 Diamond service. Show less

Cleaned offices & homes to specifications.

Greeted & registered property guests at arrivals & finalized billing at departure, answered questions regarding property, golf, players club, & other places of local interest. Handled reservations with complex group billing including casino comps, posted incidental charges, checked in large groups at conference center, made gift cards, gave hotel tours & trained new team members while providing AAA 4 Diamond service.

Cleaned golf condos including suites with full service kitchens & glass encased showers. Kept records for team regarding supplies & SOP's. Completed PPE & MSDS training classes.

Served plated meals, prepared & delivered drink orders, & bussed tables & assisted bartender. Set tables appropriate to occasion along with ensuring table setting cleanliness.

Reserved & prepared golf packages, greeted & registered property guests & finalized billing. Provided friendly & efficient service over the phone & in person. Kept lobby clean, gardens weed-free, & snow & ice removed from walk ways. Audit shift weekly three months a year including property security & golf course patrol. Attended Disney Service Magic training with Bill Schepler.

Trained & managed employees, reconciled end of day reporting & bank deposits. Compiled monthly inventory, scheduled team members, prepped food, kept a clean restaurant, kitchen, & restrooms. Provided excellent guest service at a busy college town in Central Michigan.