● Provide customer service, park center and city information ● Complete transactions and registrations for recreation activities ● Prepare supplies and setup for recreation classes and events to run effectively● Represent a positive role model and provide learning opportunities for children as a class instructor

● Promoted from Program Leader I to Program Leader II- May 2009 ● Created and implemented tools for organization and efficiency for park procedures● Positively represented the City of Palmdale and DryTown Water Park at public events ● Created and compiled recreation training manuals for new employees ● Effectively ran daily office and park procedures in emergency situations● Assist in implementing an employee incentive program to improve daily moral and motivation● Research and compile data for various policy and research projects to improve daily practices● Provide consistent and self-reliant customer service to allow more productivity● Enforce water park policies, complete daily bookings and processing of paperwork ● Supervise cash drawers and cash exchanges for employees and complete cash deposits

● Completed sales transactions and credit payments ● Provided consistent customer service to increase customer satisfaction● Cleaned and organized sales floor and fitting room to provide a professional atmosphere● Replenished supplies and merchandise to efficiently provide for daily customer needs

Help run midweek services and weekend servicesHelp plan events and attend summer/winter retreatsMentoring the youth in a positive environment, and providing a resource for information

● Checked in/out library materials, provided research materials and techniques● Over looked inventory, kept library in efficient running order and various secretarial support

Welcomed guests, took their orders and handled register. Stocked items such as the fresh salsa bar and the utensils.Took out the trash, cleaned dining area inside as well as outside.Called and took out orders.