Tamara M. Email & Phone Number

United Kingdom

London, United Kingdom

Remote

Zapnito is the SaaS online community platform for intelligence-driven organizations. We power branded, expert communities that allow members to learn, share knowledge and collaborate.An all-in-one community and learning platform, Zapnito provides all the tools you need to engage, retain and grow your communities so they stay longer, spend more, and encourage others to do the same.Responsibilities:- Providing ownership of the Zapnito platform product roadmap- Working closely with the CEO, CTO and VP of Engineering to define, document and communicate our product plans and priorities- Strong focus on an excellent customer experience for our customers and their users- Conducting relevant research studies - Analyzing external and internal data to identify product gaps and opportunities and make data-driven decisions- Collaborating closely with designers, engineers, solutions and the customer success team to solve problems

London, United Kingdom

Accountable for leading the IT & Digital Delivery department including the delivery of web and software development projects as well as managing and working with a multi-disciplinary team.Responsible for process improvements as well as establishing a secure and robust digital infrastructure.Managing the digital strategy development and digital planning for new markets

London, United Kingdom

- Managing development of customised front- and backend systems for global companies- Leading design, development, and SEO teams and suppliers - Planning and conducting expert usability analysis -Analysing test results and deriving recommendations to improve usability including client presentation -Optimising internal processes and assisting in recruitment -Creating onboarding and tutoring system including material for new employees - Tutoring new team members

Munich, London

- Conducting usability tests including planning test setup and tester recruitment as well as analysis of results and deriving concrete recommendations to increase usability, e.g. for websites and apps of international companies- Focusing on (un-) moderated interviews and prototype evaluation - Identifying potential improvements of processes within remote, international teams, e.g. regular PM Academy for knowledge sharing and continuous improvement of internal communication - Onboarding new employees and being their tutor including improving onboarding materials - Customer relationship management of Fortune 500 Companies with a 112% satisfaction rate of client evaluation

Munich

- Managing multiple large scale projects on time and on budget, e.g. creating and optimising media websites, apps and CMS features - Creating personas, user flows and wireframes, e.g. for relaunch of media websites and entertainment magazines in Germany - Managing 3rd party companies including briefing, monitoring and quality assurance of deliverables, e.g. integration of paywall service for national newspaper websites - Preparation and maintainance of support documentation in Confluence: process library for internal and external use including giving traininigs for colleagues and clients

Munich

Interface function for editorial, logistics, ad sales and IT