Tamara Mcmullin Email & Phone Number

Frisco, TX, US

Dallas, Texas, United States

Audiologist and Hearing Instrument Specialist recruitment including, sourcing, interviewing, and offer negotiation.

Dallas-Fort Worth Metroplex

• Sourcing candidates from various online channels such as LinkedIn, Indeed, Seekout, and Audiology Online
• Physician, call center, receptionist, contingent worker, and corporate position recruitment
• Attend and organize national recruitment events
• Screen incoming resumes and application forms
• Interview candidates (via phone, video, and in-person)
• Advertise job openings on the company’s careers page, social media, and job boards

Dallas/Fort Worth Area

• October 2016- August 2021Regional PCC Manager
• Connect Hearing a Sonova Company
• Coach, mentor, and develop front office staff for 22 clinics
• Conduct interviews for multiple job descriptions, with a primary focus on Patient Care Coordinators and Technicians
• Lead staff to meet company goals and objectives, including performance development planning, feedback, and personal goal-setting
• Review performance data that includes, activity reports, patient satisfaction, spreadsheets, and department productivity contributing to each office’s overall success

• Organize and facilitate community health events including free medical screenings and seminars
• Manage physician’s schedule and office work flow, improving efficiency and compliance
• Improve and developed patient outreach methods, increasing patient and physician referrals
• Completed insurance benefit checks, and assisted 7 other clinics with insurance verification and training

Delaware

• Designated as a site lead after three months and asked to train new associates
• Exceeded department production goals (charts reviewed per hour) by 20%
• Mastered all required medical systems and programs such as EPIC, Athena, and eClinicalWorks.

Delaware

• Managed an average 45-100 patients per day for 5 doctors’ schedules
• Learned how to positively organize a high stress, high volume environment: easing patient work flow and increasing productivity for the organization
• Consistently resolved customer concerns and improved client relations

Maryland

• Recruited, onboarded, and fully trained all clinic staff
• Physician outreach and community health fair organization
• Employee time cards, schedule management, and supplies management
• Marketing development for a new practice utilizing online web campaigns, mailers, and networking events
• Organized and hosted monthly women’s health seminars for the community
• Improved physician relations resulting in a 200% increase in patient referrals