Tamara Mosley Email & Phone Number

Cleveland, OH, US

• Managed daily franchise operations and scheduling of office and on call staff
• Assisted in planning, developing, organizing, implementing, evaluating and directing the administrative office policies and procedures
• Assisted in staffing, evaluate employee performance and make recommendations to the Franchise Owner concerning wage and salary adjustments, hiring and terminations
• Recruited, selected and trained administrative office and on call staff
• Developed and participated in programs designed for in service education, on the job training and orientation classes for new staff
• Conducted weekly one-on-one staff meetings, weekly team meetings, monthly key player meetings

• Processed monthly billing along with billable upon completion projects
• Reviewed and processed accounts payable and accounts receivable
• Responsible for contract management and purchase orders
• Resolved customer account inquiries
• Reviewed and processed monthly office supply order
• Project lead in implementing and training on new software system

• Managed, scheduled, coordinated functions and activities for ten-person sales office
• Arranged and coordinated weekly staff meetings
• Monitored achievement of sales objectives
• Reviewed and tracked daily sales reports
• Prepared monthly sales summaries and reports
• Prepare monthly evaluations for employees