Global Marketing and Global Sales.

Strategic Selling: Immediately improve your company’s ability to win complex deals with a consistent approach and sales strategy. Strategic Selling provides proven processes and a common language for consistently winning more deals.Conceptual Selling: Provides you with a customer-focused, collaborative planning process for anyone on your team who interacts with customers. Conceptual Selling sets a framework and methodology for good customer interactions that either move an opportunity forward or improve the relationship.

• Gained a new company specific language and developed a template to train the entire corporation. • Resolved customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management. • Exceeded client expectations through active account management and follow up. • Built and maintained positive relationships with customers in order to grow the business. • Represent Innovator Industrial Services’ interests at various customer related functions and activities. • Submit activity reports in real-time using Electronic Sales Management Program. • Quoting projects to assist the Operations and Sales Managers. • Prepare customer’s personnel, contractors, and other trade factors with product knowledge and selling skills by conducting and/or participating in sales promotion and educational meetings. Hot Taps / Line StopsHeat TreatmentLeak RepairsComposite RepairHydro Testing & IsolationTechnical BoltingField Machining & Cold CuttingWeldless ConnectionsFreeze PlugsFriction Forge BondingInspection: Eddy Current InspectionCorrosion Under Insulation (CUI) InspectionBorescopeRobotic Digital CrawlersAirborne Ultrasonic InspectionUltrasonic Internal Rotary Inspection System (IRIS)Magnetic Particle InspectionLiquid Penetrant InspectionUltrasonic Thickness MeasurementAPI 510 and 570 Visual Services

• New hire mentor and trainer. • Trainer and coach for underperforming employees. • Was requested to teach Customer Focused Selling Course at the Fastenal School of Business. • First part-time sales hire for Fastenal Canada. • Held the sales record for most vending contracts signed. • Handled cash, electronic payments and collections.