Business Transformation Project Manager

- Running weekly debtor meetings with external finance processing company, reporting back to CFO - Streamlining & automation of processes- Analysing data to identify root causes of finance issues and implementing training & processes - Working with AP & AR teams- Working with media partners on billing process eg Google - Round tables with GroupM (parent company) giving advice on improving booking & buying process - Senior stakeholder with Media Ocean covering product development

- Business User Representative for the development of and transition to Prisma (digital booking system)- Roll out of new Media Ocean systems across the agency - Onboarding new clients from a financial perspective - Continuation of networking capital management

- Employee of the year 2016- Managing net working capital by liaising with agency clients to resolve outstanding invoice problems- Managing client accounts, meeting their urgent requests for reporting - Developing best practice for end-to-end finance processes for Mindshare clients- Providing Media Ocean (system) support across the agency

The Service Analyst is responsible for supporting the operational infrastructure and processes underpinning GroupM UK’s Digital Operations• Build strong partnerships with the agencies’ digital account teams and technology teams, and also with the finance teams at GroupM and within the agencies• Ensure Agencies follow agreed business processes within Metis, other tools and applications, the financial systems and 3rd party ad servers• Follow support process and ensure issues are resolved in a timely manner, in collaboration with the technical support and finance teams, including responding to user requests within agreed SLAs• Troubleshoot any technical and financial issues• Escalate issue to the development team• Work closely with the finance dept to help address any booking/financial queries• Use provided monitoring tools to ensure data integrity between Metis, GroupM financial systems and ad servers• Guarantee correct and accurate technology set-up and processes• Participate in the product development process and testing as required• Review the product in development and provide feedback as required by the development team