Tamara Smith Email & Phone Number

Louisville, Kentucky, Us

Recruited by Humana to develop and drive a national health equity strategy and strategic portfolio. Responsible for identifying, cultivating and maintaining key partnerships across Humana lines of business, providers and communities to maximize engagement related to enterprise health equity priorities. Lead initiatives to achieve quality and compliance standards to meet key CMS and NCQA performance improvement goals.o Lead Humana’s health equity & social impact strategy through applying extensive knowledge of the key drivers of health equity and community engagement in diverse communities, driving Humana’s social responsibility as an equity-centered health first organization. Apply expertise in directing enterprise-wide strategic portfolios to drive quality and performance improvement with broad visibility by associates, people leaders and executive leadership.o Oversee the roadmap and execution of enterprise-wide strategic portfolios with a total investment budget ranging up to $20M to drive the identification and development of a data driven strategy aligning health equity with key impact priorities including growth & clinical innovation.

Charlotte, Nc, Us

Drive all aspects of strategy, execution and community impact for Novant Health’s community engagement, community benefit compliance, social responsibility and social determinants of health strategy. Lead the health system’s community investment strategy while providing oversight of national and high-profile partnerships aligned with Novant Health’s charitable mission, value and strategic objectives.Key Contributions:o Lead Novant Health’s social responsibility and community engagement strategy to advance health equity, overseeing the System’s management of $1 billion of charitable assets, high visibility public and private partnerships, community investment efforts targeting historically underserved patients and communities, and comprehensive system-wide business strategy for addressing social determinants of health and driving upward mobility. Serve as the health system’s SME for ACA community benefit compliance requirements. o Build authentic relationships and trust, particularly in communities with lived experience of poverty and injustice. Drive broad community participation in decision-making, ensuring alignment of strategies, programs and services with Novant Health mission and valueso Serve as an enterprise leader and subject matter expert in health equity, providing creative & strategic thought leadership, integrating and aligning community engagement efforts with broader corporate strategies to maximize impact at the system level

Charlotte, Nc, Us

Promoted to build a strategic business unit within Consumer Engagement to focus on enabling successful, high profile multidisciplinary partnerships, delivering care in nontraditional healthcare spaces with the ultimate goal of achieving measurable impact and advancing Novant’s social responsibility strategy. My leadership of the community engagement and social responsibility operations portfolio generated 24% in cost reductions across the division, and 11.4% increase in revenue across project work streams.Key Contributions:o Developed and enabled key, high profile external corporate, private and governmental partnerships to support business development in the community health equity space, and align charitable, mission-focused activities with strategic goals. Led the development of Novant Health’s SDoH strategy and portfolio.o Built comprehensive short and long-term strategic plans to maximize Community Engagement/Social Responsibility value proposition across the system and Novant Health’s value proposition in the marketo Created and executed efficiency models within enterprise-wide business management processes to create repeatable processes that ensure internal engagement & alignment of health equity initiatives with key functional areas across the enterprise

Charlotte, Nc, Us

Promoted to provide system leadership and oversight of a system-wide community health strategic plan to identify trends in healthcare gaps for vulnerable patients and create alignment of efforts around the management of Novant Health’s charitable activities assets. Identified as a key corporate ambassador to support external affairs and lobby representatives on issues pertaining to key healthcare policies.o Realized and achieved a new, SDoH health equity model by identifying patient care gaps for vulnerable, complex patients while achieving significant cost reductions and positive health outcomes: - Reduced pattern of unnecessary ED utilization by 52% (avg. 3.68 to 1.75) - Reduced avg. monthly sum of ED costs by enrolled participants by 42%o Shifted the system’s community benefit strategy from activity-based to impact based approach: - Located $15 Million in unreported community benefit activity - Achieved YTD 21% increase in alignment of all external programs

Charlotte, Nc, Us

Recruited for a newly created position to function as an internal consultant to establish community benefit compliance with IRS code 501(r). Established a comprehensive consulting, tracking and training process for team members and aligned programs with Novant Health’s mission, vision, values.Key Contributions:o Served as corporate leader in community benefit, demonstrating the ability to translate high level ideas into value and attain meaningful successes based on relationship management and intentional integration. o Spearheaded community benefit training platform to educate, train and provide ongoing support to current and new team members on federal regulations for provider based facilities and corporate social responsibility.

Charlotte, Nc, Us

Received a promotion to provide strategic insight and develop initiatives to improve outreach strategy and align internal priorities with external initiatives. Key Contributions:o Provided leadership, analytical and project support to Novant Health in assessing community health and developing and managing community outreach initiatives and measuring and reporting program accomplishments and results.o Exhibited quality leadership and established priorities for a multidisciplinary team to ensure that the interdisciplinary process of the outreach programs were run effectively and aligned with community needs and internal priorities while representing Novant Health to individuals and key organizations throughout the community to build and foster long-term partnershipsCoordinator, Community Outreach, 2011-2012Hired as the fourth member of the community outreach team to support Novant Health Forsyth Medical Center’s newly established community outreach initiatives.Key Contributions: o Identified community health opportunities and created innovative solutions to provide remarkable patient care within the Greater Winston Salem Market by identifying barriers and gaps in clinical services. Identified growth opportunities that increased the outreach team to 10 team members in one year.

Winston-Salem, North Carolina, Us

Provided key leadership and oversight for the UNCSA Health & Fitness Center, its programs and day-to-day operations. Developed UNCSA’s diversity & inclusion strategy. Led a team of 18 employees, managed a budget of just under $1M, developed financial proposals and managed all daily operations. Key Contributions:o Spearheaded the launch of the Institution’s first health, diversity & inclusion strategy that reported and evaluated specific health promotion and inclusion strategies for the many diverse groups on that campus, including LGBTQ students and racial minority groupso Became the go-to person for program development and high-level data analysis to identify program outcomes and opportunities.

Phoenix, Az, Us

Assisted in the management of a 5,500 sq. ft corporate health facility and led a team 4 part-time employees. Key Contributions: o Responsible for designing, implementing, and evaluating health incentive programs for corporate clients based off of the employee health assessment and client’s corporate employee health goals.o Worked with high-risk employees to establish wellness plans and exercise prescriptions based off of chronic disease risk factors.

Winston-Salem, North Carolina, Us

Established community health education programs for adolescent minorities in East Winston Salem.Key Contributions:o Created a 4-week pilot program in conjunction with the Health Educator at Insight Human Services, for the Housing Authority of Winston Salem to educate adolescent minorities on abstinence, STI’s, HIV/AIDS, and teen pregnancy prevention.• Responsible for organizing and monitoring youth health enhancement programs in conjunction with the YMCA Health Enhancement Director.

Drph, Health Leadership

Bachelor’S Degree, Kinesiology And Exercise Science

Master Of Science (Ms), Public Health Education And Promotion