Tamara Stepanovic Email and Phone Number

- Managing relations with telecom operators and providers including A1, T-Mobile, H3G, Swisscom, Salt and Sunrise- Facilitating seamless communication and collaboration, handling documentation received from operators/partners and ensuring compliance with policies- Overseeing the monitoring and analysis of partnership traffic- Reporting to the CEO on partnership progress and impact- Proactively identifying opportunities for partnership optimization and growth- Daily communication with the sales team regarding Flows and services, ensuring alignment and effective execution of partnership strategies- Serving as an advocate for partner needs within the organization, championing partner feedback and insights to drive service improvements- Staying abreast of regulations and market requirements to ensure compliance - Proactively monitoring service quality for specific markets, implementing corrective actions as necessary to maintain high standards- Monitoring and analysing Customer Support Complaints to prevent escalations

-Creating sales campaigns (Email & Linkedin) & developing cold outreach emails-Performing market research & researching prospects & leads-Evaluating candidates & matching them with the clients’ project requirements-Conducting sales calls & negotiating terms of arrangement with the clients-Providing customer service, responding to emails & phone calls-Scheduling meetings, booking travel & accomodations, organizing calendars

-Managing Cold Outreach Campaigns (Email and Linkedin)-Managing Marketing Research Associate, coaching on tools & identifying MQL’s-Creating sales optimised copy for automated sequences/campaigns-A/B testing sales messaging, analysing results, data-backed adjustments-Communication with qualified leads with the goal of creating further interest-Creating weekly / monthly client reports and presenting them on calls

-Succesfully completed courses with over 50 students-Teached from level A1 to C1-Programs used in lecturing: Menschen, Schritte, Pflege, Themen-Formulated tests for the exams and planned classes on a daily and course level