Tamara Tardy

Tamara Tardy Email and Phone Number

Head Basketball Coach @ The Wheeler School
Providence, RI, US
Tamara Tardy's Location
Providence, Rhode Island, United States, United States
About Tamara Tardy

Strategic Connector | Transformational Leader| Customer-Centric InnovatorI am Tamara Tardy, a dynamic Customer Success Manager and Community Leader with a strong foundation in the high-tech industry, committed to driving impactful outcomes for clients and teams. With over 10 years of experience across roles from IT Project Management to Systems Engineering, I’ve honed a strategic approach to delivering tailored solutions that meet complex customer needs. Career Highlights & Skills:-Revenue & Adoption Leadership: Led over 50 accounts in digital transformation initiatives, achieving AMER renewals worth $10M+ with a consistent 11% growth rate per account.-Team Leadership & Mentorship: From being the first Black Female Head Coach to win a State Championship in Rhode Island to speaking at UiPath’s Global Sales Kick-Off with 2,500+ participants, I thrive on motivating and guiding others toward excellence.-Technical Proficiency: Skilled in platforms and tools essential for customer success, including Salesforce, Tableau, ServiceNow, PowerBi, and certified in DellEMC-ISM, UiPath and Microsoft AI.Beyond my work in tech, I am dedicated to community empowerment, particularly in guiding young athletes toward college readiness. Currently responsible for over 30 students progressing in basketball and academics, I’m passionate about fostering future leaders in both technology and sports. I’m eager to bring my expertise in customer success, technical sales, and community-building to a senior leadership role, where I can continue to lead transformation, empower teams, and drive meaningful impact across the organization and community.

Tamara Tardy's Current Company Details
The Wheeler School

The Wheeler School

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Head Basketball Coach
Providence, RI, US
Tamara Tardy Work Experience Details
  • The Wheeler School
    Head Basketball Coach
    The Wheeler School
    Providence, Ri, Us
    View
  • The Wheeler School
    Head Basketball Coach
    The Wheeler School Aug 2024 - Present
    Providence, Rhode Island, Us
    Leading the student athletes at The Wheeler School. As the basketball coach my goal is to develop leaders and inspire my athletes to excel on and off the court.
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  • Customer Success Collective
    Member
    Customer Success Collective Mar 2023 - Present
    San Francisco, Us
    The Customer Success Collective exists to create a space to help individuals and organizations drive company-wide alignment around customer success as the scalable, sustainable source of business growth. Join our Slack community and never miss out again!
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  • Uipath
    Customer Success Manager
    Uipath Feb 2022 - Present
    New York, Ny, Us
    Ensuring success for emerging business in the US. UiPath CSM goal is to deliver on adoption and customer satisfaction. As we grow our customer base and help them exceed their expectations. The CSM is responsible for the over customer success. It’s time to Reboot Work today! *Lead over 15 Customers in Emerging Enterprise *Establishing Customer ROI and Value Realization of 100% *Responsible for growing $1.5M in AMER sales growth
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  • Moses Brown School
    Varsity Head Basketball Coach
    Moses Brown School Dec 2020 - Jul 2024
    Providence, Ri, Us
    Building leaders and ensuring my players discover their inner light through basketball. My philosophy is, Relentless Pursuit of Excellence. We are MB!
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  • Dell Technologies
    Advisor, Global Services Leadership Development Program (Gsldp)
    Dell Technologies Aug 2020 - Feb 2022
    Round Rock, Texas, Us
    This is a highly visible program that allows members to advance their career through the Services and Digital org. This program is a 2 year program that consists of 4 rotations all with a 6-mon. timeframe. The goal is to allow members to take on value add projects that offer qualitative benefits to the company's bottom line and ensure visibility to our ELT.
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  • Dell Technologies
    Advisor, Customer Advocacy
    Dell Technologies Jan 2019 - Aug 2020
    Round Rock, Texas, Us
    This role allows me to work on the Voice of Customer (VOC) team as the Platform Lead for the CCO supporting the Customer Experience Stakeholders for CSG and CSB. Some of the Skills and Responsibilities include:-Vendor Management -Program Management-Platform Management and Data supporting skills-Survey Creation and Advisory support on UI and CX trendsLandscape Responsibility:InMoment (Maritz) Platform Lead- Manage and create processes that help users gain access to company leveraged platform for customer feedbackOperational Program Manager-supporting VOC PM’s of programs with MS master project schedules and governance plan
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  • Dell Technologies
    Senior Analyst, It Project Manager
    Dell Technologies Aug 2017 - Jan 2019
    Round Rock, Texas, Us
    Global IT Project Manager supporting Marketing Portfolio. Driving IT solution based projects for the Executive Briefing Program and Customer Reference Team. Managing Salesforce applications for stakeholders and ensuring resources are delivered to meet expectations within the desired timeline.
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  • Dell Technologies
    Analyst-It Development , It Leadership Program
    Dell Technologies Sep 2016 - Aug 2017
    Round Rock, Texas, Us
    Lead in various team projects for internal business stakeholders. I highlight key initiatives in various business units and how IT can assist. Act as a key asset to project managers and development teams by gathering requirements and creating roadmaps to ensure the projects stays in scope. Act as trusted advisor and ensure stakeholders receive IT solutions and understand constraints and implementation process.
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  • Dell Technologies
    Associate It Generalist- It Leadership Program
    Dell Technologies Aug 2015 - Sep 2016
    Round Rock, Texas, Us
    The ITLP is designed to develop a leadership talent pipeline for EMC’s world-class IT organization, ITLP strives to accelerate the development of entry-level talent and produce leaders capable of meeting the challenges facing IT at EMC.This program requires you to commit to adding Value in 4 very different six-month rotations of IT. Use business acumen to develop projects and implement ideas of change that will enhance and improve the IT transformation here at EMC. Ultimately help run IT as a business (ITaaS) and drive results in every aspect.
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  • The Matrix Group
    Leadership Consultant
    The Matrix Group Jan 2013 - Sep 2015
    "People don't care what you know unless they know that you care"- Mr. Byron Nelson
  • Adams Communication & Engineering Technology (Acet, Inc.)
    It Service Desk Analyst
    Adams Communication & Engineering Technology (Acet, Inc.) Apr 2012 - Jul 2015
    Reston, Virginia, Us
    I am currently an IT Service Desk analyst. I take great pride in specializing in IT techniques that enable me to assist Veteran Employees with their needs. I help most with hardware equipment such as Desktop Computers,Telephones, Workstation Laptops, BCMA machines, and other hospital equipment. I perform troubleshooting and submit work order request to ensure excellent customer service. I have mastered skills in the following departments: 1.Analytical/Problem solving skills a. Design work order templates that evaluate details of customer problems. b.Issue work order requests for hardware and software complaints within a rapid time frame c.Resolve customer problems through verification and account info. Using programs such as: Vista, CPRS, Outlook, Talent Management System, CITRIX, WIN NT, etc.2.Submit Hardware/Software tickets a.Reboot and assist users with hardware equipment mapping and new requests. b.Troubleshoot PC and place work order request for repairs/moves/adds/installs. c.Update ticket activity and priority status based on user’s urgency and department.3.Troubleshoot Training a.Gain remote access into users desktop to enable network and shared drives b.Instruct user on how to enable Outlook accounts with proper settings such as: Encryption, Archive, Configuring, and personal folders. c.Inform users on how to access government accounts with RO1 site manuals.
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  • Enterprise Rent-A-Car
    Management Trainee
    Enterprise Rent-A-Car Jun 2010 - Feb 2012
    St. Louis, Mo, Us
    In 2010, I was a Management Trainee Intern in San Luis Obisop, Ca before getting promoted in 2011 to the Manager Trainee Assistant in Southern Region G. I was able to gain knowledge on how to run a retail business through account management, marketing, data/inventory management and customer service.
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Tamara Tardy Education Details

  • California Polytechnic State University-San Luis Obispo
    California Polytechnic State University-San Luis Obispo
    Management Information Systems
  • Jurupa Valley High School
    Jurupa Valley High School

Frequently Asked Questions about Tamara Tardy

What company does Tamara Tardy work for?

Tamara Tardy works for The Wheeler School

What is Tamara Tardy's role at the current company?

Tamara Tardy's current role is Head Basketball Coach.

What schools did Tamara Tardy attend?

Tamara Tardy attended California Polytechnic State University-San Luis Obispo, Jurupa Valley High School.

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