Assisting customers in finding suitable options and providing information about available services and prices. Handling customer inquiries, requests related to bookings and reservations.Maintaining accurate records of bookings, reservations, and customer interactions in the designated systems, processing bookings and reservations accurately and efficiently, following established procedures and systems.

Customer service support in the German language - retail department.

• Coordinating, planning, and monitoring supply chain operations• Working with logistics staff (e.g. truck drivers, warehouse) according to availabilities and requirements to find the most efficient way of transporting goods using Tautliner, Container, and Frigo trucks• Dealing with customs inspections and CEMT declarations for transport to third countries• Communicate with suppliers, retailers, customers, etc. to achieve profitable deals and mutual satisfaction• Using special navigation and communication systems for transporting high-value secured cargo, including specialized programs and platforms such as SatMars, Viasat, CarLoc Central, Transporeon, etc.• Collaboration with colleagues and team to ensure optimal business processes• Utilize logistics IT to optimize procedures• Keep logs and records of warehouse stock, executed orders, etc.

• Organizing transportation activities, including storage of goods, and managing information accrued from point of origin to delivery, orchestrating transportation movements and arranging for services as necessary• Coordinate and track the movement of goods through logistic pathways• Execute logistics plan to move products and packages to reach destinations on schedule• Prioritizing and organizing work effectively to meet multiple and changing deadlines under pressure• Review freight rates and discover the most cost-effective shipping modes and schedules• Maintains quality throughout the logistic processes• Establishing positive working relationships with internal stakeholders and external customers•Collaborate with IT professionals to implement effective systems• Multi-stop routes/ planning yearly trailer inspection•Track KPIs and report on supply chain performance

• Maintaining hotel facilities and manage to organize everyday tasks, collaborating with co-workers on different tasks.

• Assisted students with tasks for specific classes
, providing help with seminars
 (subjects: Quality Assurance and Ports and marine structures.• Gave important information about enrolment, classes, special events, tuition, and directions to campus.• Performed various clerical duties and managed the distribution of various documents.• Filed administrative and confidential documents.• Answered all incoming calls to the campus operator; direct the calls to the appropriate departments and personnel.• Used Microsoft Office suite to prepare file labels, prepare and update documents, etc. Prepare various spreadsheets (Excel) and complete data entry tasks.