Hilton Rome Eur La Lama, Hilton Rome Airport & Garden Inn

Hilton Rome Eur La Lama, Hilton Rome Airport & Garden Inn

Hotel Villa Pamphili Roma Hotel Villa Pamphili Roma, is an exclusive urban resort in Rome entirely renovated in 2020, 235 elegant and contemporary rooms, convention center with 14 meeting rooms.From March 2020: Commercial DirectorPart of the pre-opening team, involved in the start up of the Hotel for Sales, Planning & Events Operation Departments.

CORE WORK ACTIVITIES Managing the Sales and Marketing Strategy•Prepare the annual budget of the department develop and monitor a system of reporting, review and control of the financial results of the department in line with the budget strategy planned by the company board.•Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase revenue opportunities for the property.•Supervising the research and analysis of new products prices and services offered by the competition in the congress sector with the aim of maintaining an excellent competitive level.MANAGING EVENT PLANNING & OPERATION●Leads execution of activities to support the Event Management strategy.●Works with direct reports to review scheduled events and event complexity in order to avoid potential service challenges and failures.●Ensures the property is apprised of all groups that will impact property operations.●Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.●Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.●Leads the catering menu development process.●Works with culinary team to ensure compliance to food handling and sanitation standards.●Oversees turned opportunities’ function space and group room blocks.●Maintains inventories to maximize customer satisfaction and revenue opportunities.●Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.●Reviews property specific event operations annually and makes appropriate adjustments.●Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.●Works directly with high profile and high revenue groups to ensure an excellent customer experience for all customers.

Rome Marriott Park Hotel, Rome www.marriott.comThe Rome Marriott Park Hotel, the second largest convention center in Europe with 601 rooms and 11,000 m2 of flexible meeting spaceGroup & Conference ManagerResponsible for all sales activities for conventions and events from negotiation / contracting to price planning and managing clients’ portfolios and key accounts through coordination and managing the Sales Team and the Events Coordinators.I also take an active role in the forecasting and budgeting in cooperation with the Revenue Manager and the General Manager.SUMMARY OF QUALIFICATIONS: Expert in Micros Fidelio, Opera (up to latest version 6)Training: Marriott InternationalFoundation of Leadership Course I & IIRevenue Maximization for Sales & Event ManagementApplication of Revenue Management to G&CDynamic TeamsOne Yield V2 :R.I.S.E Elevating Strategy TeamR.I.S.E Self Paced Training for Event ManagementR.I.S.E Managing GroupMeetings Imagined In Market TrainingMeetings Imagined Discipline LeadsThe 5 Choices Extraordinary ProductivityInside Out coachingChange ManagementCrucial ConversationSpirit to Serve.

Group Sales ManagerOrganizing all aspects of the Sales process from the initial phases of contract negotiation to site inspections at the various key accounts.

September 2006 December 2008 Group and Conference CoordinatorPart of the pre-opening team, responsible for groups and conference and catering operations.

Sol Melià Roma Aurelia Antica, Rome www.melia.comThe hotel with 270 rooms and Congress Centre of 1,740 m2 with 17 meeting rooms for up to 700 people is a magnificent modern structure surrounded by 10 hectares of Mediterranean park.January 2006 July 2006 Meeting & Event coordinatorResponsible for all group and conference, catering and sales operations in the Hotel.

Hilton Rome Airport, Rome www.hilton.comA contemporary and stylish Rome hotel with 517 rooms and a congress centre with 21 meeting rooms for up to 800 delegates. I started at the Hilton as a part of the pre-opening team in November 1999 and gradually grew within my career and advanced intogroup and conference operations.November 1999 December 2005Front Desk Customer Sales AgentFront Desk Supervisor,Executive Floor SupervisorNight Manager Reservation AgentGroup & Conference Agent

Ergife Palace Hotel, Rome www.ergifepalacehotel.comWith 650 rooms and 35 conference rooms up to 1800 delegatesApril 1996 November 1999Switchboard Operator and Receptionist