Tamara Tilley Email & Phone Number

Northampton, England, United Kingdom

· Monitoring and inputting NHS referrals into Rehabilitation management system (RMS)· Monitoring and booking appointments adhering to contract KPI’s· Keeping track of contract email accounts for customer communication and actioning· Stock management of orthosis and equipment monitoring, ordering and reshelving.· Receive and process daily deliveries and chase missing orders.· Tracking patients’ appointments and arranging follow up appointments as needed.· Preparing and… Show more · Monitoring and inputting NHS referrals into Rehabilitation management system (RMS)· Monitoring and booking appointments adhering to contract KPI’s· Keeping track of contract email accounts for customer communication and actioning· Stock management of orthosis and equipment monitoring, ordering and reshelving.· Receive and process daily deliveries and chase missing orders.· Tracking patients’ appointments and arranging follow up appointments as needed.· Preparing and closing clinic before and after clinic.· Assisting with data collection in audits.· Greeting and booking in patients who attended the clinic, as well as assisting in queries.· Taking items for repair and completing appropriate paperwork. Ensuring these actions are not in violation of NHS entitlements. · Accepting calls and taking accurate messages over the phone and processing them appropriatelyKEY ACHIEVEMENTS· I took it upon myself to help get the administration staff access to the NHS digital transport system. Implementing this meant less patients missed appointments. Saving the company time and money· I have also digitalized multiple processes onto shared excel sheets so they can be accessed across all sites. Show less

· Communicating with estate owners for organizing events · Communicating with local press when events are being held to gather interest and increase ticket sales.· Setting up and taking down event sites. This includes fencing and fire points.· Communicating with contractors who we have hired during the event.· Communicating with other volunteers to make sure all work gets done within time limits.· Doing final ground sweeps after the event has finished to avoid… Show more · Communicating with estate owners for organizing events · Communicating with local press when events are being held to gather interest and increase ticket sales.· Setting up and taking down event sites. This includes fencing and fire points.· Communicating with contractors who we have hired during the event.· Communicating with other volunteers to make sure all work gets done within time limits.· Doing final ground sweeps after the event has finished to avoid fines.· Communicating with the public to help gather interest and keep good attendance of events.· Dealing with any issues that may arise in a fast manner.· Attending yearly AGM meetings and assisting where needed Show less

· · Keeping the records up to date, ensuring all paper records were entered into the correct online database and updating any new and existing entries as needed.· Managing the day-to-day emails and phone calls, ensuring that all enquiries were correctly replied to or passed onto the right person.· Confirming payments had been received and depositing cheques at the bank.· Packing and mailing out membership cards to multiple addresses

Milton Keynes, England, United Kingdom

· Independently contracted dog walker· Time management with clients to ensure prompt drop off, pickup and any future dates to care for their pets.· Helping clients to fill in and update the necessary forms, along with filing this for any future needs and easy access.· Discussing any issues that may have arisen in a working day and helping to settle these issues in a timely manner.· Managing any ad hoc issues or problems that may occur while alone.

· Formatting and copying data from SEO crawls and any data pulls via third party software to company excel templates for future work· Adding, updating, and organizing all contracts, release forms and other paperwork · Responding to information requests and sharing said information with authorized members· Worked alongside company director to ensure projects were resourced for the correct amount of time

Milton Keynes, England, United Kingdom

· Cleaning large office’s part time· Managing the workload within a limited time, all while working around a busy office environment

· A fast-paced environment with a constant change in tasks and issues involving mail sorting.· Worked hard to ensure all mail was correctly sorted and arranged for delivery within a tight time allowance.· Would help train new staff members to make sure they met project deadlines, helping to avoid any slowdown in day-to-day workflow.KEY ACHIEVEMENTS· Our sorting team was one of the fastest in the building and had the lowest number of mistakes.

· Vetting application forms for people to work at the event.· Organizing workers into best suited teams· Scheduling rotas on excel with the event time sheet.· Managing the queries and complaints email received either for company issues or via client complaints making use of an in-house CMS to resolve these issues.· Refunds – processing refund request where viable for the tickets· Helping with the running of social media platforms to help promote events and potential customer… Show more · Vetting application forms for people to work at the event.· Organizing workers into best suited teams· Scheduling rotas on excel with the event time sheet.· Managing the queries and complaints email received either for company issues or via client complaints making use of an in-house CMS to resolve these issues.· Refunds – processing refund request where viable for the tickets· Helping with the running of social media platforms to help promote events and potential customer information.· Organizing online meetings with workers for training· Fast paced environment at the event, around eight thousand attendees· Organizing and running staff meeting for those under my supervision each morning of the event· Working closely with security and staff members to resolve issues quickly and safely.· Helping run the helpdesk at the event for any issues that were escalated by members of the public.KEY ACHIEVEMENTS· All the teams I was dealing with managed their areas well, had plenty of support and all necessary training before the event.· No issues had to be escalated beyond me towards upper management, this helped to ensure the events ran smoothly. Show less