Provide professional and efficient HR support to the HR Business Manager, 220+ employees and managers in the London office. Recognised in the Sunday Times Top 100 business Responsibilities include:• Management of complex employee relation cases; performance management, disciplinary, grievance cases inclusive of dismissal. • Providing support to managers in the induction and monitoring of staff during the probation period• Advising managers on policy, best practice and employee relations issues such as performance management, flexible working and disciplinary and grievance case• Business Partner with Key Stakeholders to support the whole employee life cycle• Leading on monthly payroll reporting including salary changes, statutory requirements and variations to contracts• Develop and integrate a high performance programme to create a high performance working culture within the organisation • Manage our employee benefits to ensure they are fit for purpose within the organisation• Conducting exit interviews and analysing results of the survey to provide feedback to managers on responses, identifying trends and suggesting strategic solutions to the various concerns• Managing the HRIS, ensuring accuracy of data and suggesting value add improvements to system• Managing the review of policies, ensuring all policies are up to date in accordance with legislation changes• Producing correspondent letters for line managers and Directors in line with legislation including pay and reward, variations to contract, formal hearing outcome letters, maternity, offer letters etc. • Be the main point of contact for all employee queries• Mentor HR Administrator to ensure all weekly admin tasks are complete and develop and support their career• Ad-hoc (including internal inductions, supporting with employee engagement initiatives)

I report directly to the HR and Performance Manager and performer a number of HR tasks. Since joining Make it Cheaper I have developed strong HR skills. Duties And Responsibilities within HR Admin role include but not limited to:Act as the main point of contact for employee queries, dealing or escalating these in a timely and appropriate mannerManage and track all company attendance, including holiday, sickness and latenessManage the new starter process, ensuring right to work checks are completedManage the leaver processConduct exit interviews and catch up reviews with new joiners, ensuring all feedback is dealt with accordinglyTrack trends in employee exit interview then feed this information to senior Management teamsManage low level employee relation cases independently and support the HR Manager with more complex employee relation casesEnsure all HR systems and employee personal files are up to date and compliantProduce letters for entire employee life-cycleManage the annual and probation review trackers, assisting managers with these processes where necessaryEnsure all employee have their 6 and annually performance reviews Prepare monthly HR payroll changes for financeMaintain the positive culture within MIC including managing employee photo wall and organising monthly employee rewardsProduce ad hoc reports when necessarySupport the HR team with measuring and managing employee engagementSupport the HR team with ad-hoc HR projects

Controlling a budget and finances, managing stock levels and ordering supplies i.e. recording all purchases and other expenses as they arise, a petty cashbook, payments and drawings. •Maintaining accounting records and preparing accounts & management information for HR i.e. invoices, bank statements and paying-in slips to show where the income came from. •Handling staff handover in person and via email that may include future maintenance scheduled •Responsible for developing training for new staff and for providing support during new joiner induction•Accountable for ensuring that health and safety processes were observed by all staff•Worked with other staff to allocate accommodation, ensuring that competing demands were met

* Opening, dating, copying and circulating incoming post. * Inputting data running, and maintain students reports * Recording, compiling, transcribing and distributing the minutes of meetings. * Maintaining an electronic and hard copy filing system. * Maintaining the student affairs reception * Directing students to correct department * Resolving administrative problems.

Within the first month of starting my placement I had taken on the responsibility of managing daily rentals, cost control, driving sales, and delivering excellent customer service. On a daily basis I keep up to date with my branch sales figures. I took part and delivered weekly team meeting to communicate and discuss these, in order to highlight strengths and areas to improve in. I managed to hit Elite Club -which is a club for the top 30 sales people in the company within the first 4 months of my placement i then consistently hit it again 4 times in a row . I ranked 2nd out of over 400 employees in my sales figures for January 2015.I built and maintained relationships to create new retail and corporate leads. And for 3 months of my placement was delegated the task of looking after Enterprise business account with Mercedes Benz. While on my placement I gained skills in marketing, customer service, account management and financial amongst other I passed my skills test with 94% and was promoted to a management assistant 7 months into my placement