-Work with team to accurately process, fill and dispense an avg. of 750+ prescriptions daily, while also aiding with phone calls, patients picking up and/or dropping off, covid testing, immunizations, and more, as needed-Effectively maintain a working inventory above established guidelines by evaluating stock levels and recording for order, removing stock from storage areas, and replenishing areas in use-Research and resolve dosage conflicts, potential drug interactions, insurance issues and other matters, partnering with the pharmacist when needed, to prioritize patient safety and build customer connection

-Scanned and bagged quickly, efficiently, and in an orderly fashion in compliance with all store procedures-Received, stocked, and organized merchandise and supplies as needed throughout the front end as well as aided in other departments if needed-Supported stores operations by participating in team meetings to learn weekly objectives and provided feedback concerning process improvement needs-Listened to and attempted to resolve customers’ complaints and ensured that any escalated ones were informed to the right departments

-Built long-term customer relationships alongside advising customers on purchases and promotions as well as helping locate and obtain out-of-stock product-Contributed to the overall display and presentation efforts within the store environment, including stocking/replenishing merchandise and general store housekeeping duties-Efficiently utilized the POS system to ring up customers and arranging for door-to-car assistance afterwards-Shared my growing knowledge on pools with customers as a means of educating them and promoting water tests in an inviting manner to ensure their return