Tamara Stanaćev work email
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Tamara Stanaćev personal email
Customer Success and Project Manager with several years of experience in fast-paced and dynamic Teamwork and customer service environments. I have the ability to work effectively in both independent and teamwork roles where I am able to leverage my strengths to support an organization's operations by ensuring high levels of customer service, identifying and resolving issues quickly to ensure satisfaction with company product and service offerings while remaining within budget and tight time frames, maintaining the world-class customer relationship.
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Reporting SpecialistTx ServicesBelgrade, Rs -
Business Development SpecialistCadmasterworks Sep 2024 - PresentBelgrade, Serbia -
Workday SpecialistTx Services Oct 2023 - PresentBelgrade, SerbiaWorking on FIN Projects and Processes -
Certified Workday Erp Reporting ConsultantTx Services Oct 2021 - PresentBelgrade, SerbiaWorking on JIRA tickets related to reporting for FinanceEditing, creating and updating reports, and dashboards with newfields, calculated fields filters and prompts, changingsecurity,sharing,names, tags and logicsWorking independently on audit data cleanup of allreports FIN and HCM ( archive process )EIB Statistic monthly uploads of FTE and creatining new statistic definitionsLeading Retained Earnings new logic set up for 2023Master Data management - creating new hierarchies andcost centers, FDM managementSecurity role changes for employeesCoordinating FIN Reports catalogResearching community and customer central for new featuresWorking closely with fin. data management team of 10and with BAS ( ATLAS ) teamActively learningCreating new reports from scratch by request ( matrix,advanced, composite)Representing team on workday events -
FounderManifestory Oct 2021 - PresentBelgrade, SerbiaSmall local brand with big potential -
Customer Project ManagerNcr Corporation Sep 2020 - Oct 2021- Planning, executing, monitoring, controlling, and closing projects- Commit revenue on the weekly and monthly level- Monitor orders and releasing on time in order to make OTIF delivery- Focal point between the customer, sales, buyers, warehouse, logistics, invoicing team and maintaining proactive communication with all parties- Prevent or eliminate project constraints- Analysing metrics and improving results on the NPS score- Creating reports for internal management and external retail customers-Using multiple platforms such as Oracle-ERP, Anaplan, Smartsheets, Workflow tools -
Customer Success AnalystNcr Corporation May 2019 - Oct 2020Serbia-Customer success analysis and support for HSR USA Direct corporative customers-Coordination of multiple stakeholders internal and external such as collections, hosted teams, payments, billing, disputes, corporate sales, data management, and HW -SW maintenance teams- Cooperation on accounts with Account Executives on weekly meetings-Working on escalations, billing, and communication issues for the customer-Biweekly web-ex meetings with the customer directly- discussing Aging Report and other communication and tech issues-Salesforce case tracking and reporting respecting SLA and KPIs-Using multiple platforms as SAP-EDW, RSIM CCAD, CDBGEM, CWEB and MyNCR Invoicing platforms- Annual Detractor and Customer Experience Alert project management with a target of improved NPS score-Hosted audits and other small projects management for customer success-Training for the new teammates -
Business Development SpecialistMz3 Jan 2018 - Jun 2020BulgariaMZ3 is an innovation consultancy and corporate venture builder.Our mission as MZ3 is to help technology startups and established companies ignite rapid growth in hospitality.-Market research and finding leads -Outsourcing- it recruitment -
Founder , Art DirectorSomething Like Jewelry Feb 2016 - Dec 2017Serbia-Generation of product ideas and designs-Execution of a Business plan and marketing channels-Setting the company vision and communication with customers-Co-operated with Candy Universe, p.s. fashion and leveris&swarowski.
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Design And IllustrationsJrj My Publisher Aug 2010 - Sep 2015Serbia-Design and illustrations for book-covers and pages.-Design for other commercial material.-Online Marketing.-More than ten books published.-By project-oriented
Tamara Stanaćev Skills
Tamara Stanaćev Education Details
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Belgrade PolytechnicIndustrial And Product Design
Frequently Asked Questions about Tamara Stanaćev
What company does Tamara Stanaćev work for?
Tamara Stanaćev works for Tx Services
What is Tamara Stanaćev's role at the current company?
Tamara Stanaćev's current role is Reporting Specialist.
What is Tamara Stanaćev's email address?
Tamara Stanaćev's email address is ta****@****ncr.com
What schools did Tamara Stanaćev attend?
Tamara Stanaćev attended Belgrade Polytechnic.
What are some of Tamara Stanaćev's interests?
Tamara Stanaćev has interest in Graphic Design, Interior Design, Children, Nail Art, Politics, Logo Design, Education, Food Art, Human Rights, Art In Generaly.
What skills is Tamara Stanaćev known for?
Tamara Stanaćev has skills like Graphic Design, Logo Design, Design, Ilustration, Product Design, Team Leadership, Team Building, Team Mentoring, Team Organisation, Book Illustration, Illustration, Indesign.
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