Tamara Bass, Mba, C-Ma Email & Phone Number

Tacoma, Wa, Us

Seattle, Washington, United States

Oversee the operations of a comprehensive back-office clinical portfolio of roughly 170FTE, ensuring alignment with organizational goals and community healthcare needs.Lead internal and external cross-functional teams to optimize workflows, enhance efficiency, and improve patient outcomes.Manage strategic initiatives focused on operational excellence, compliance, and sustainable growth.Collaborate with leadership to implement innovative solutions that support equitable and accessible healthcare delivery.Foster a culture of teamwork, accountability, and continuous improvement within the organization.

Seattle, Washington, United States

Lead a team of direct reports and in-direct reports. Responsible for hiring, training, managing performance and completing annual individual learning conversations for staff. Managing site level budget and reviewing, maintaining and coordinating clinic schedules to account for vacations, illness, meetings while maintaining adequate clinic coverage. Developing and implementing organization and strategic goals and key performance indicators. Oversee set-up, maintenance and management of administrative support systems, ensuring information is complete, accurate and clinic goals and deadlines are met. Manage daily operations for 3 service lines including a pediatric residency program. Manage and respond to fluctuations in patient access, demand, and satisfaction. Monitor and communicate productivity to providers in partnership with clinical site director.

Seattle, Washington, United States

Manage staff assigned to the Medical Assistant (MA) float pool with direct reports ranging 2-10. Provide support to the larger MA team for ongoing training and skills validation in partnership with Neighborcare’s Clinical Education Program Manager. Coordinate and lead organization’s Vaccine for Children (VFC) program to ensure compliance. Support the clinical practice of Medical Clinic Supervisors/Clinic Supervisors and their employees to ensure clinical standards of care and safety are met. Provide leadership to MCS/CS as needed to achieve strategic goals, and facilitate monthly meetings. Partner with Performance Improvement, Safety, Compliance, Quality, and Clinical Education leaders to implement progressive improvement and guidance for staff and opportunities to advance skills and roles through standardization of workflows and implement a MA-R program. Manage and oversee new-hire training for Medical Assistants and Registered Nurses, including role-based EHR training. Develop and facilitate ongoing trainings and skills validations for Medical Assistants across Neighborcare Health in partnership with the Clinical Education Program Manager and other Neighborcare leaders. Partner with Human Resources and area academic institutions and community partners to recruit and matriculate excellent candidates through the externship and certification process.

Seattle

Manage Direct Reports ranging 2-10. Work directly with Admin team on policy and procedure creation and implementation. Assist the clinical educator with on-boarding and training.Proctored Clinical EHR (epic) training for new implementation. Continued to act as a superuser to ensure proficiency throughout the organization.Coordinated, tracked, and managed all required components for eligible clinics organization wide for compliance with the state Vaccine For Children (VFC) program as a VFC Program Coordinator.Created a standardized POCT QC binder for the medical back office team.Partnered with the Director of Nursing and Clinical Educator to present monthly clinical updates during the Back Office Clinic Ops (BOCO leadership) meetings.Lead a clinical team in restructuring and implementing a new process/work flow for medical huddle and visit prep.Worked in partnership with the Clinical Educator and other program managers to implement a process improvement plan for MIA (medication and immunization administration) to reduce injection errors and near misses.Managed and Implemented a Vaccine Information Sheet (VIS) tracker to ensure the organization remains in compliance under the National Childhood Vaccine Injury Act (42 U.S.C. §300aa-26). I regulated compliance that each medical site provides a current printed edition VIS produced by Centers for Disease Control and Prevention (CDC).Experience in holding different roles at a time - interim leadership skills. Participated as an active member of the Clinical Standards Group.

Seattle, Washington, United States

Responsible for providing physical care and in collaboration with other staff, shall be responsible for implementing programming designed to assist each resident with their individual treatment plan.

Greater Seattle Area

Oversee day-to-day research-related participant recruitment and retention activities.• Identify subject populations• Develop systems• Track inventory and order supplies

5708 E Lake Sammamish Pkwy Se, Issaquah, Wa 98029

Seattle, Washington, United States

Act as a liaison between management and clinical staff.• Coordinating Clinical Staff/ Schedule• Process Improvement Team Member• Coordinator/Manage Pharmacy Order

Seattle, Washington, United States

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Bachelor'S Degree, Health/Health Care Administration/Management

Certificate, Medical/Clinical Assistant, 3.8

Registered Nursing/Registered Nurse