Tamara Bauer Email & Phone Number

Sewickley, Pa, Us

Greater Pittsburgh Region

Responsible for sales and business development of two skilled nursing facilities to enable census growth* Promoted from Director of Care Transition to Area Director of Care Transition within 10 months* Exhibited goal orientation by meeting and/or exceeding monthly sales goals 11 of 12 months in 2019* Retained full capacity of facilities within Covid restrictions during pandemic* Maintained highest number of patient referrals in the district throughout career* Developed and maintained relationships with Case Managers, Social Workers, Care Coordinators within assigned hospitals to solicit referrals* Communicated with families and patients to educate them on facility services and amenities in order to convert referrals into admissions* Utilized decision making and critical thinking while conducting onsite assessments and/or screenings to determine appropriateness for level of patient care* Analyzed data and provided weekly business forecast to top management* Presented and organized for Senior Community events to encourage future leads* Displayed flexibility and adaptability during the COVID pandemic by working virtually

Pittsburgh, Pennsylvania, United States

Responsible for providing first time call resolution for member and health care professional customer service needs* Helped guide and educate members and health care professionals in benefits and investigated claim issues* Researched and resolved complex issues by navigating through multiple computer systems* Intervened with health care professionals on behalf of member to provide member assistance and satisfaction* Assisted members with HRA, HSA, and FSA accounts* Received promotion to Work at Home position in six months* Maintained overall agent score of 100%

Responsible for marketing for Personal Care Home specializing in Alzheimer’s Disease and dementia* Performed cold calls at hospitals, doctor’s offices, senior centers, adult day care centers, churches, etc.* Event planning for community and continuing education events for professionals and community members* Public speaking for community groups * Head of facility support group* Worked continuously on developing rapport with agencies and potential clients through networking

Responsible for marketing and sales of Comfort Keepers Non-Medical In-Home Care Agency* Increased sales revenue 342% in first year* Performed cold calls at hospitals, doctor’s offices, senior centers, adult day care centers, churches, etc.* Organized and provided presentations for various community groups including hospitals, hospice and home health agencies, church and senior groups* Worked continuously on developing rapport with agencies and potential clients through networking

Bs, Sport Management

Activities and Societies: The National Society of Leadership and Success, Sigma Alpha Pi Presidential Scholar Award, Dean's List, Summa.

Ma, Clinical Psychology

Ba, Psychology

Activities and Societies: Alpha Sigma Alpha Sorority