Tamara Chamcham Email & Phone Number

Montreal, Quebec, Canada

-Provided expert advice for project scoping and proposal development, ensuring excellence in project delivery.-Contributed insights into partner and product team trends, informing organizational strategy.

-Coached product managers, enhancing project execution using the Delivery Excellence Model.-Navigated resistance during digital transformation within government departments such as RCMP and Ontario Ministry of Agriculture.

Montreal, Quebec, Canada

- Making government processes more efficient to make people's lives easier

Montreal, Quebec, Canada

-Facilitated workshops with clients to identify the business needs and the scope of the project-Estimated and proposed the best solution to the client’s problem -Mitigated risks by continuously monitoring budget and deliverables, and sharing sprint reports and release notes

Montreal, Quebec, Canada

- Translated business strategy and stakeholder needs into digital product strategy and a prioritized roadmap- Supported digital products throughout their lifecycle such as the client and advisor portals.- Developed and maintained a strong understanding of the project ecosystem including interaction with systems, interfacing teams and workflow dependencies

Montreal, Quebec, Canadá

- Collaborated with stakeholders to develop merchant implementation process, customer success process, program framework and workflows for major clients such as Best Buy- Displayed leadership in working in conjunction with users, stakeholders and cross-functional teams- Ensured compliance with legal, privacy and information security regulations

Beirut District, Lebanon

- Defined and analyzed customer journeys and product road maps through market research and design thinking - Managed multiple projects with excellent multi-tasking abilities by monitoring project plans and schedules- Translated requirements into user stories and continuously refined and prioritized product backlog for bank web-based CRM, using JIRA.