My role as Business Manager is to primarily oversee the day to day activity of Active Recruitment ensuring I drive the work of others in order to run our business efficiently and make a large profit. I recruit senior positions for our clients, account manage our national accounts, complete project work including tender writing and implement our corporate marketing strategies and business development to ensure business growth.Other duties include• Managing a team • Coaching staff on developing recruitment and sales skills • Motivating team to meet agreed targets • Conduct performance reviews with staff • Account management of major clients • Project management of seasonal large contracts • Overall responsibility of client communications, • Ensure Service Level Agreements are in place with clients and are managed accordingly • Working to budgets and forecasts • Identifying development areas for team • Recruiting all senior level positions • Assisting recruiting all level positions• Providing market summaries and salary trends to key clients • Prepare tenders and proposals for new business • Presenting to new clients • Preparing all marketing material and campaigns including website design• Implementing formal job descriptions • Implementing formal KPI’s and targets for all positions • Performance management for under performing staff members

• Completing projections and forecasts for the Region• Monitoring reports and statistics to keep track of our progress• Training and development of staff• Performance Management and Development Plans for the under performing team members• Implementing new and exciting strategies to ensure the success of the site• Business development by securing new relationships with large employers and networks• Increasing the retention of 13 weeks and 26 week outcomes across my sites

• Managing a team of consultants, to identify employment vacancies with possible employers• Completing projections and forecasts for the Ashfield site• Monitoring reports and statistics to keep track of our progress• Running strategic planning workshops with staff to identify further employment opportunities • Development and mentoring of staff to maximise their earning potential• Managed a small caseload of jobseekers to help them find employment• Developed training and mentoring sessions to help job seekers achieve their goals• Performance Management and review for staff• Lodging employment claims with DEEWR• Approving expenditure for job seekers• Attending client visits to promote IPC Employment and our services to possible employers• Good knowledge of the EA3000 database and reporting functions

• 360 degree recruitment in a range of industry sectors• Senior National Account Manager for the organisation’s largest account• Analysing client requirements and assembling tailored service solutions • Consulting with clients on market rates / trends to manage expectations • Weekly and monthly reporting on sales, candidate management • Management of over 150 temporary employees• Permanent recruitment• Ensure compliance with relevant legislation• Prepared and delivered assessment centres tailored to each client’s unique needs.• The preparation of tender/ proposal documents for presentation to clients• Creating standardized templates of community used documentation• Developing and preparing marketing campaigns • Preparing policy and procedure documents• Generation of all other formal documentation required by the organisation• Developed branch reporting systems to track vital business statistics• Compliance monitoring and updates relating to pay rates and awards