Tamara Sanders Email & Phone Number

Greater Atlanta Area

2970 Clairmont Road, Suite 400 Atlanta, GA 30329

• ABOUT FIRST LANDMARK BANK:First Landmark Bank is a state-chartered commercial bank headquartered in Marietta, Georgia. The Bank opened in 2008 and the Bank's Mortgage Division is growing rapidly and located off.
• Responsible for developing, implementing, administering and maintaining processes and procedures to ensure efficient, effective, and a compliant department
• Created, implemented and trained operations and sales staff on investor loan programs (203K, HomeStyle, and Chenoa)
• Collaborated with operations and sales staff to create and update onboarding user manuals for the loan origination system
• Collaborated with operations and sales staff to design an effective and efficient workflow process Show less

Atlanta, Georgia

• Collaborated with business stakeholders to identify improvement opportunities that drive efficiency, quality, and reduce cost within mortgage operations and systems.
• Responsible for leading projects within the mortgage operations departments geared toward streamlining operations, improving or establishing efficiencies, improving workflow and increasing revenue
• Analyzed current processes and procedures with users and worked closely with stakeholders to create and implement… Show more Collaborated with business stakeholders to identify improvement opportunities that drive.
• Analyzed current processes and procedures with users and worked closely with stakeholders to create and implement solutions with technical teams to deliver objectives
• Elicited requirements using interviews and documents to gather functional requirements
• Evaluated information gathered and distinguish user requests from the underlying true needs

Atlanta, Georgia

• Identified regulatory compliance improvement opportunities and project management needs within mortgage operations and systems.
• Implemented BytePro Enterprise (loan origination system) for our wholesale and consumer direct departments, along with extensive data field mapping to International Document Services (IDS -document preparation.
• Implemented BytePro Enterprise (loan origination system) for our wholesale and consumer direct departments, along with extensive data field mapping to International Document Services (IDS -document preparation.
• Collaborated with department managers to create and implement the Primary Capital Mortgage BytePro Enterprise user manual and provided staff training for a seamless transition to a new loan origination system.
• Collaborated with department managers to create, implement and train staff on TRID policies and procedures, resulting in Primary Capital Mortgage being TRID compliant 2 weeks ahead of schedule.
• Worked directly with a team of Primary Capital developers to integrated Closing Corp settlement fees back into BytePro Enterprise loan estimate. Allowed compliance underwriters to be more productive and assured data.

Atlanta, Georgia

• Developed, revised and trained on federal and state regulatory compliance policies and procedures ensuring that policies were properly administered and procedures followed.
• Selected by the President to revise Primary Capital’s federal regulatory compliance policy and procedures manuals to be user friendly, which supported a drive toward the idea of “most compliant in our industry”.
• Evaluated and interpreted federal laws and regulations and assisted in improving business… Show more Developed, revised and trained on federal and state regulatory compliance policies and procedures ensuring that.
• Evaluated and interpreted federal laws and regulations and assisted in improving business practices by enhancing existing training programs for new and ongoing employees.
• Conducted regular compliance and process committee meetings to discuss compliance issues to ensure regulatory compliance across all departments. Show less

Atlanta, Georgia

• Selected by senior management to build a retail department from scratch providing direct support to mortgage loan originators and processors with branches in Georgia, and outlying branches in Alabama, South Carolina.
• Implemented a new loan origination system (BytePro Enterprise) and developed a training manual to train 20+ branch employees on how to complete the loan application and disclosures in the new system, resulting in.
• Implemented a new loan origination system (BytePro Enterprise) and developed a training manual to train 20+ branch employees on how to complete the loan application and disclosures in the new system, resulting in.
• Coached and mentored mortgage loan originators and processors with structuring loans based on scenarios, program guidelines and how to identify alternative solutions for vulnerable loan applications, resulting in.
• Managed processor’s workflows to ensure loans closed within Primary Capital’s “on time closing guarantee”, resulting in no borrowers first month mortgage payments being paid by Primary Capital Show less

Atlanta, Georgia

• Selected by senior management to re-launch a discounted closing costs program for corporate sister companies, increased loan volume 50% and laid the foundation for future marketing programs with major corporations.
• Consistently generated 90% of new business from referrals by providing on-going customer service, from loan origination to closing.
• Recognized by senior management for two consecutive years as Top Retail Producer, generated $35… Show more Selected by senior management to re-launch a discounted closing costs program for corporate sister companies.
• Recognized by senior management for two consecutive years as Top Retail Producer, generated $35 million in loan volume.
• Received numerous recommendations from closing attorneys and real estate agents for ensuring loan packages were completed accurately and ahead of schedule. Show less