Tamara Sanders Email & Phone Number

Greater Atlanta Area

2970 Clairmont Road, Suite 400 Atlanta, Ga 30329

ABOUT FIRST LANDMARK BANK:First Landmark Bank is a state-chartered commercial bank headquartered in Marietta, Georgia. The Bank opened in 2008 and the Bank's Mortgage Division is growing rapidly and located off Clairmont Road. The Bank prides itself on the experience of its staff. The mortgage lenders are veteran bankers with considerable depth and knowledge in the mortgage industry. Our seasoned operations team are local and always put the customer first. First Landmark Bank offers… Show more ABOUT FIRST LANDMARK BANK:First Landmark Bank is a state-chartered commercial bank headquartered in Marietta, Georgia. The Bank opened in 2008 and the Bank's Mortgage Division is growing rapidly and located off Clairmont Road. The Bank prides itself on the experience of its staff. The mortgage lenders are veteran bankers with considerable depth and knowledge in the mortgage industry. Our seasoned operations team are local and always put the customer first. First Landmark Bank offers Conventional, Government, Jumbo, Portfolio, non-QM, Renovation, Construction Perm, and Home Equity Lines of Credit to assist our Borrowers fulfill their lending needs. www.firstlandmarkonline.com MEMBER FDIC NMLS 509440RESPONSIBILITIES:Responsible for the overall management of the Mortgage Operations department.•Responsible for developing, implementing, administering and maintaining processes and procedures to ensure efficient, effective, and a compliant department•Created, implemented and trained operations and sales staff on investor loan programs (203K, HomeStyle, and Chenoa)•Collaborated with operations and sales staff to create and update onboarding user manuals for the loan origination system•Collaborated with operations and sales staff to design an effective and efficient workflow process Show less

Atlanta, Georgia

Collaborated with business stakeholders to identify improvement opportunities that drive efficiency, quality, and reduce cost within mortgage operations and systems.• Responsible for leading projects within the mortgage operations departments geared toward streamlining operations, improving or establishing efficiencies, improving workflow and increasing revenue• Analyzed current processes and procedures with users and worked closely with stakeholders to create and implement… Show more Collaborated with business stakeholders to identify improvement opportunities that drive efficiency, quality, and reduce cost within mortgage operations and systems.• Responsible for leading projects within the mortgage operations departments geared toward streamlining operations, improving or establishing efficiencies, improving workflow and increasing revenue• Analyzed current processes and procedures with users and worked closely with stakeholders to create and implement solutions with technical teams to deliver objectives• Elicited requirements using interviews and documents to gather functional requirements• Evaluated information gathered and distinguish user requests from the underlying true needs• Documented the business case and benefits of the new business request and map current vs futureworkflows• Act as a liaison between the stakeholder/business units, external clients and technology teams. Vital communication link between Operations and IT• Holds regular stakeholder and senior management meetings and reports on project progression or any problems and issues• Responsible for keeping projects on track with all stakeholders and technical teams. Ensuressuccessful completion of the project from beginning to end, including user acceptance testing, and deployment• Responsible for mapping data to external vendors from beginning to end, including testing and deployment with the vendor• Responsible for creating procedures/policies around each change• Provided ongoing support and training within the loan origination system and any of their interfaces or our document preparation company vendor regarding any software enhancement/updates/releases Show less

Atlanta, Georgia

Identified regulatory compliance improvement opportunities and project management needs within mortgage operations and systems.• Implemented BytePro Enterprise (loan origination system) for our wholesale and consumer direct departments, along with extensive data field mapping to International Document Services (IDS -document preparation company), achieving a compliant TILA/RESPA Integrated Disclosure Rule (TRID) loan origination system seven months ahead of TRID mandatory… Show more Identified regulatory compliance improvement opportunities and project management needs within mortgage operations and systems.• Implemented BytePro Enterprise (loan origination system) for our wholesale and consumer direct departments, along with extensive data field mapping to International Document Services (IDS -document preparation company), achieving a compliant TILA/RESPA Integrated Disclosure Rule (TRID) loan origination system seven months ahead of TRID mandatory implementation date.• Collaborated with department managers to create and implement the Primary Capital Mortgage BytePro Enterprise user manual and provided staff training for a seamless transition to a new loan origination system.• Collaborated with department managers to create, implement and train staff on TRID policies and procedures, resulting in Primary Capital Mortgage being TRID compliant 2 weeks ahead of schedule.• Worked directly with a team of Primary Capital developers to integrated Closing Corp settlement fees back into BytePro Enterprise loan estimate. Allowed compliance underwriters to be more productive and assured data integrity. Show less

Atlanta, Georgia

Developed, revised and trained on federal and state regulatory compliance policies and procedures ensuring that policies were properly administered and procedures followed.• Selected by the President to revise Primary Capital’s federal regulatory compliance policy and procedures manuals to be user friendly, which supported a drive toward the idea of “most compliant in our industry”.• Evaluated and interpreted federal laws and regulations and assisted in improving business… Show more Developed, revised and trained on federal and state regulatory compliance policies and procedures ensuring that policies were properly administered and procedures followed.• Selected by the President to revise Primary Capital’s federal regulatory compliance policy and procedures manuals to be user friendly, which supported a drive toward the idea of “most compliant in our industry”.• Evaluated and interpreted federal laws and regulations and assisted in improving business practices by enhancing existing training programs for new and ongoing employees.• Conducted regular compliance and process committee meetings to discuss compliance issues to ensure regulatory compliance across all departments. Show less

Atlanta, Georgia

Selected by senior management to build a retail department from scratch providing direct support to mortgage loan originators and processors with branches in Georgia, and outlying branches in Alabama, South Carolina, and North Carolina.• Implemented a new loan origination system (BytePro Enterprise) and developed a training manual to train 20+ branch employees on how to complete the loan application and disclosures in the new system, resulting in increased productivity and smooth… Show more Selected by senior management to build a retail department from scratch providing direct support to mortgage loan originators and processors with branches in Georgia, and outlying branches in Alabama, South Carolina, and North Carolina.• Implemented a new loan origination system (BytePro Enterprise) and developed a training manual to train 20+ branch employees on how to complete the loan application and disclosures in the new system, resulting in increased productivity and smooth workflow optimization.• Coached and mentored mortgage loan originators and processors with structuring loans based on scenarios, program guidelines and how to identify alternative solutions for vulnerable loan applications, resulting in increased loan approvals and revenue.• Managed processor’s workflows to ensure loans closed within Primary Capital’s “on time closing guarantee”, resulting in no borrowers first month mortgage payments being paid by Primary Capital Show less

Atlanta, Georgia

Selected by senior management to re-launch a discounted closing costs program for corporate sister companies, increased loan volume 50% and laid the foundation for future marketing programs with major corporations, builders, realtors and consumers.• Consistently generated 90% of new business from referrals by providing on-going customer service, from loan origination to closing.• Recognized by senior management for two consecutive years as Top Retail Producer, generated $35… Show more Selected by senior management to re-launch a discounted closing costs program for corporate sister companies, increased loan volume 50% and laid the foundation for future marketing programs with major corporations, builders, realtors and consumers.• Consistently generated 90% of new business from referrals by providing on-going customer service, from loan origination to closing.• Recognized by senior management for two consecutive years as Top Retail Producer, generated $35 million in loan volume. • Received numerous recommendations from closing attorneys and real estate agents for ensuring loan packages were completed accurately and ahead of schedule. Show less