Tamara M Grant Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Toronto, Ontario, Canada

- Monitor and evaluate crew schedule legalities and amend, as necessary.- Ensure legal and timely staffing of all flights in relation to the government regulations and the Sunwing working conditions- Provide effective and timely communication with all Crew Members as it relates to schedule changes, flight assignments, and delays.- Incorporate safety guidelines and policies into all functions of the position.- Liaise with the applicable training department to notify of disruptions- Work with your team to solve arising operational issues as quickly as possible.- Apply and relay information regarding the application of Crew Agreements and Regulations.- Coordinate scheduling activities to achieve on time operational performance in concert with other operational areas- Provide feedback for process change for continuous improvement for Crew Scheduling activities.Other duties as required

Toronto, Ontario, Canada

- Check-in passengers for flights by verifying documentation for flights while ensuring the timely and accuratedelivery of passenger baggage.- Make announcements at gate or over general PA system regarding flight activity.- Assisted passengers with check-in procedures including verifying identification documents and issuing boardingpasses.- Utilized computer systems such as SABRE or Amadeus for booking flights, assigning seats, and printing tickets.- Managed gate operations including boarding announcements, seating assignments, and managing standby lists.

Mississauga, Ontario, Canada

- Knowledgeably answer inquiries regarding flight schedules, fares and other questions as they arise.- Be responsible for all flight movement messages between the gate, ground handling team, flight crew, and airportvendors.- Delivered quality customer service through efficient problem-solving techniques when dealing with difficultcustomers.- Demonstrated strong communication skills while interacting with customers, colleagues, and managementpersonnel.

Toronto, Canada Area

- Prepare beverages for the customers, such as tea and coffee.- Recommend the products to the customers who didn’t decide on their orders.- Maintain and clean the store when needed.- Adhere to food safety procedures.- Handle cash and record customers’ orders information accurately.- Resolve customer complaints efficiently and quickly as they come up.

Mississauga, Ontario, Canada

Provided friendly, helpful customer service to all customers in a timely manner.- Performed basic maintenance tasks such as restocking supplies, cleaning surfaces, and organizing displays.- Resolved customer complaints promptly and professionally.- Demonstrated excellent customer service skills when interacting with passengers, airline personnel, and otherairport staff.

Scarborough, Ontario, Canada

- Organize backroom product and follow Backroom Inventory Management (BIMI) processes- Uses PDT and MMS Systems to perform daily tasks- As directed, manage Exit Strategy and Product Return- Expert in assigned areas of product inventory, product placement and expiry dates- Maintains Store Standard pertaining to image and trends in store- Ensures product displays are consumer focused and “shoppable”

Toronto, Ontario, Canada

- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timelymanner.- Maintained files and filing, keeping sensitive information confidential.- Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs.- Answered telephones to give information to callers, take messages, or transfer calls.

High School Diploma, Airline Flight Attendant

High School Diploma