Tamara Nagy Email & Phone Number

Budapest, Hungary

Budapest, Hungary

London, United Kingdom

• working closely with the Group Financial Controller of multiple Holiday Inn hotels under franchise agreements from IHG • inputting, matching and batching supplier invoices of 4 hotels• assisting to produce accurate financial and management accounting information, preparing various reports for the Group Financial Controller• creating and maintaining spreadsheets, undertaking administrative tasks using Excel, Word and Outlook• proofreading of financial statements• bookkeeping, ensuring that information is accurately collated and entered into systems

London, United Kingdom

• handling orders and invoices• helped to design and ordered loyalty cards and flyers• deciding which products to order with prices and possible profits in mind• keeping track of stock and preparing stock take at the end of the month to send it to accountants• deciding on deals and promotions, take responsibility for seasonal decorations • pricing of new items, also rethinking of existing prices• manage Instagram and Facebook pages (that I have created) and taking pictures to upload• updated the Excel file for the stock take (when the cost of a box/pack of item changes, the cost per product changes as well which at the end gives a more accurate cost of purchase and cost of stock)As a part-time barista (Full -time during summer):• provide friendly and extremely welcoming environment to the customers• financial management of the daily cash/card income• work completely without supervision• responsible to keep the shop clean and organized at all time• receive consistent positive feedback by the customers regarding service standards• take the manager`s responsibilities while she is away

London, United Kingdom

Report directly to the manager, provide outstanding customer service as a cashier, in a team of 5. AMT Coffee Ltd is a private, 100% British, quality and genuinely customer driven coffee company.Responsibilities:• provide excellent customer service at the cash desk first and then as a barista• responsible for taking daily income in cash to the bank on a daily basis in a value of ~ £1.000 • able to work in a team under supervision as wellAchievements: • contribute to the monthly turnover of the shop (~ £12.000) by building good relationship with customers • constantly achieve monthly target of the shop as a team member, hence receive bonus on a monthly basis• train a junior colleague just two months after joining the company

Hungary

Report directly to the manager and the owner of the centre. Start out as a receptionist and after a year got promoted to be a shift manager. Active Fitness is the biggest sport and leisure centre of Debrecen, providing possibilities to spend free time actively and healthy.Responsibilities as a receptionist: • provide outstanding customer service by taking the phone calls and booking appointments for customers• contribute to the centre’s monthly income by promoting the memberships to customers• manage daily income in a value of ~£800• handle complaints of displeased customers • manage inventory of assets on a daily basis and report back to the management team• sell protein products of the centre by learning the necessary knowledge about them• work as a part of a team of 30 people in totalResponsibilities as a shift manager:• take full responsibility of the student workers’ salaries calculation • schedule the students work shifts weekly • manage the students contracts• coordinate information flow between students and their job provider Achievements: • provide five-star customer service in a fast-paced environment, for ~200 guests on a daily basis, in Hungarian and in English as well• provide exemplary problem-solving skills in case of not-working machines, last-minute cancelled classes, missing keys of a lockers, broken glass of the squash-room etc.• take full responsibility of managing the Fitt Nursery for children while their parents use the facilities in the centre