As a Sales Technology LMS Administrator at Aflac, I have over six years of experience in managing SABA LMS functions, providing system maintenance, and leading the establishment of policies and procedures related to class creation and scheduling. I have a strong work ethic, values, and morals, and I am able to work with minimal or no supervision, on multiple projects, and under pressure.I am also a certified Scrum Product Owner and a Lean Six Sigma Yellow Belt, with competencies in training support, business analysis, project leadership, adult education, and research. I have successfully supported the senior manager and project coordinator in planning, executing, and delivering various department initiatives, such as LMS upgrades, product enhancement recommendations, and training program evaluation. I am passionate about providing excellent customer service and enabling the professional development of Aflac's field force.
Listed skills include General Office Skills, Microsoft Office, Customer Service, Database Administration, and 23 others.